Business Operations Lead

Gradient Robotics; San Francisco (CA); Presencial; USD 180 000 - 260 000; Tempo integral

Resumo da oferta

Gradient Robotics is seeking a Founding Business Operations lead to become the backbone of day-to-day operations. You will own the operational framework, partnering with the founders to fix chaos with scalable processes and documentation.

This role touches finance, HR, facilities, vendor management, and strategic operations to keep the company running smoothly. You’ll drive cadence, dashboards, and reporting, while building automated systems to minimize manual work and ensure nothing slips

Qualificações

• 5+ years in business operations or related roles at startups.
• Experience owning multiple operational functions (finance, people, facilities, vendor management).
• Relentless closer; nothing you own goes delinquent, no thread goes dark.
• Systems-minded; automate or document repetitive tasks.
• Trusted with sensitive information and comfortable with internal access and discretion.
• Able to work on-site in San Francisco 5 days/week.

Responsabilidades

• Own finance operations: payments, billing and renewals, monthly reporting, and expense management.
• Own company metrics and operating cadence: dashboards, KPIs, and the reporting rhythm for founders.
• Own vendor and supplier management: quotes, purchase orders, delivery timelines, and supplier relationships, including international suppliers.
• Own people operations: payroll, benefits, onboarding, equity paperwork, and HR compliance.
• Own facilities and office operations: leases, insurance, buildout projects, utilities, food, and day-to-day upkeep.
• Coordinate with founders: driving meeting follow-through, maintaining relationships, coordinating offsites and visits, supporting legal and fundraising initiatives.
• Coordinate with recruiters: managing applicant pipeline, scheduling, and fast feedback.
• Build automated systems so recurring work runs without manual chasing and document everything.

Conhecimentos

Operations management

Vendor management

Finance operations

Process automation

Cross-functional collaboration

Payroll & HR compliance

Attention to detail

On-site work coordination

Descrição da oferta de emprego

About the Company

The datacenter buildout is the largest industrial project in human history. Gradient builds the autonomous robots that make it possible.

Partnered with the world’s largest AI infrastructure companies and backed by the industry’s best investors, we move fast and build full-stack systems that matter.

About the role

We’re looking for a Founding Business Operations lead to be the backbone of how Gradient Robotics runs day-to-day. This is intentionally a broad founding role. You’ll own the company’s operational backbone while partnering closely with the founders on whatever is highest leverage at any given moment. This is a role for someone who loves turning chaos into process: you’ll see a recurring headache, build a system to fix it, and document it so it never needs to be solved twice. You’ll touch nearly every part of the business, which means real ownership and room to grow quickly. The impact is significant- you’ll free up the founders’ time and attention for the highest-leverage work, while making sure nothing operational falls through the cracks.

Responsibilities

• Own finance operations: payments, billing and renewals, monthly reporting, and expense management

• Own company metrics and operating cadence: dashboards, KPIs, and the reporting rhythm for founders

• Own vendor and supplier management: quotes, purchase orders, delivery timelines, and ongoing supplier relationships, including international suppliers

• Own people operations: payroll, benefits, onboarding, equity paperwork, and HR compliance

• Own facilities and office operations: leases, insurance, buildout projects, utilities, food, and day-to-day upkeep

• Be an extension of the founders: drive meeting follow-through, maintain key relationships, coordinate team offsites and customer/investor visits, and support the leadership team on legal, fundraising, and other high-priority operational initiatives alongside investors and outside counsel.

• Coordinate with recruiters: managing the applicant pipeline, scheduling, and fast candidate feedback

• Build automated systems so recurring work runs without a human chasing it, and document everything you build

Minimum Qualifications

• 5+ years in business operations, chief of staff, or operations management roles, ideally as the operational number two at a fast-moving startup

• Track record of owning multiple operational functions at once (finance, people, facilities, or vendor management) and running them without oversight

• Relentless closer: nothing you own goes delinquent, no thread goes dark, no commitment gets missed

• Systems-minded: your instinct after doing something twice is to automate or document it

• Trusted with sensitive information (payroll, equity, banking) and comfortable holding full internal access with discretion

• Able to work on-site in San Francisco 5 days/week (6 days/week if needed during crunch time), embedded in the team

Preferred Qualifications

• Experience at a hardware, robotics, or manufacturing company

• Experience with import/supply chain logistics

• Comfort using AI tools to multiply your own output

• Fluent in written and spoken Mandarin to communicate directly with manufacturing partners and review supplier documentation.