Business Operations Lead

Clearwater Analytics, LLC; Boise (ID); On-site; USD 110,000 - 150,000; Full time

Job summary

Clearwater Analytics, LLC in Boise, Idaho, is seeking a Business Operations Lead to guide the design, implementation, tracking and reporting of operations performance against company goals.

You will lead process improvements, communicate with SLT/ELT, prepare presentations for quarterly business reviews and board meetings, and manage strategic projects with cross-functional collaboration across departments.

Qualifications

• Degree in Business Administration or related field.
• 4+ years experience in consulting/business analyst/project management.
• Proven track record of planning and leading strategic initiatives.
• Advanced presentation and MS Office capabilities.
• Ability to collect and interpret data; Power BI/SQL skills are a plus.

Responsibilities

• Manage design, implementation, tracking and reporting for operations and business plans against goals.
• Develop metrics for process measurement and regular reporting cadence.
• Oversee risk management practices per the risk framework with timely remediation.
• Identify areas for lean improvements and gain buy-in for changes.
• Communicate with stakeholders across levels and represent Operations in forums.
• Prepare presentations and materials for internal/external meetings and boards.
• Execute special and ad-hoc projects aligning with strategic priorities.

Skills

Communication skills

Stakeholder management

Project management

Data analysis

MS Office proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

Power BI

SQL

Microsoft Office / Excel / PowerPoint

Job description

The Business Operations Lead is responsible for managing the design, implementation, tracking, and reporting of operations performance against company goals. The successful candidate will lead process improvements, communicate with internal stakeholders at all levels, including SLT and ELT, and represent Operations in key forums when required. This role also involves preparing presentations and reports for internal and external meetings, including Quarterly Business Reviews, Board meetings, and taking on strategic and ad-hoc projects as needed.

Responsibilities

• Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives.
• Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities.
• Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks
• Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes
• Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Operations when required to in key forums.
• Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums.
• Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required.

Requirements

• Degree in Business Administration or related field
• 4+ years experience in consulting/business analyst/project management role
• Proven track record of effectively planning and assisting strategic and operational initiatives
• Advanced presentation and Microsoft Suite capabilities
• Ability to collect and interpret data gathered from various sources. PBI, SQL skills desired but not required
• Excellent communication skills, both verbal and written
• Ability to work independently, strategically, efficiently, and collaboratively across departments
• Strong relationship-management skills to build trust and rapport with internal stakeholders, bring influence across all levels of the business

Desired Experience and Skills

• Understanding of financial modeling and performance measurement

Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com.

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description.