Business Operations Intern, Summer 2027

MassMutual; Springfield (MA); On-site; USD 36,000 - 47,000; Full time

Job summary

MassMutual Operations offers an Operations Summer Internship in Springfield, MA for rising juniors and seniors. The program provides exposure to business operations, analytics, and project management with hands-on assignments and collaboration with experienced professionals.

You will conduct research, develop recommendations, create presentations, and contribute to ongoing projects. The internship emphasizes communication, accountability, and teamwork, ending with a capstone presentation of

Qualifications

• Currently enrolled in a bachelor’s degree with anticipated graduation date of 2028 or 2029.
• Currently authorized to work in the United States without sponsorship.

Responsibilities

• Support business projects and operational initiatives.
• Conduct research, analyze information, and help develop practical recommendations.
• Create presentations, reports, process documentation, and other project deliverables.
• Collaborate with team members and business partners, participate in meetings, and contribute ideas and solutions.
• Take ownership of assigned priorities, seek feedback, and communicate progress throughout the internship.
• Present capstone presentation to share project outcomes, recommendations, and key learnings at the end of the internship.

Skills

Microsoft Office

Leadership

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Operations Summer Internship

MassMutual Operations
Full-time, Springfield, Massachusetts

The Opportunity

The Operations Summer Internship offers rising juniors and seniors a meaningful experience in a professional business environment. You will contribute to work that supports business goals and operational effectiveness while building practical skills in communication, analysis, collaboration, and problem-solving.

The Team

You will join a collaborative Operations team and work with experienced professionals, business partners, and fellow interns. Your specific assignment may vary based on business needs, giving you exposure to how teams work together to serve our advisors and clients, improve processes, and deliver results.

The Impact

• Support business projects and operational initiatives that contribute to team and company goals.

• Conduct research, analyze information, and help develop practical recommendations.

• Create presentations, reports, process documentation, and other project deliverables.

• Collaborate with team members and business partners, participate in meetings, and contribute ideas and solutions.

• Take ownership of assigned priorities, seek feedback, and communicate progress throughout the internship.

• Present capstone presentation to share project outcomes, recommendations, and key learnings at the end of the internship.

The Minimum Qualifications

• Currently enrolled in a bachelor’s degree at an accredited college or university with an anticipated graduation date of 2028 or 2029.

• Currently authorized to work in the United States without requiring current or future employment sponsorship.

The Ideal Qualifications

• Experience using Microsoft Excel, Word, and PowerPoint in academic, work, or extracurricular settings.

• Leadership experience through academics, student organizations, community involvement, volunteer service, athletics, military service, or employment.

• Experience conducting research, analyzing information, solving problems, or presenting recommendations.

• Interest in business operations, project management, analytics, customer experience, or process improvement.

• Demonstrated ability to manage priorities, collaborate with others, and complete assignments on time.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

• A collaborative environment where perspectives are welcomed

• Access to learning, development, and internal networks that support continuous growth and skill-building over time

• Employee-led communities and forums that foster connection, learning, and inclusion across the organization

• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

$30/hour

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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