Business Operations and Finance Manager

Sbhonline; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Sbhonline is looking for a Business Operations & Finance Manager to oversee operational and financial activities. This individual will be responsible for improving processes and working with leadership to ensure efficiency in financial dealings.

The position calls for an organized, detail-oriented person who can manage multiple projects, with significant experience in operations, finance, and ideally in the apparel or eCommerce sectors.

Qualifications

• 3–5 years of progressive experience in business operations, finance operations, accounting, or a related field.
• Strong understanding of Accounts Payable and Receivable processes and financial reporting.
• Excellent organizational skills and exceptional attention to detail.

Responsibilities

• Oversee the day-to-day operational activities of the business.
• Coordinate vendor payment planning and cash flow scheduling with leadership.
• Assist with recruiting, interviewing, onboarding, and off-boarding employees.

Skills

Business Operations

Finance Operations

Analytical Skills

Excellent Communication

Organizational Skills

Education

3-5 years of experience in business operations or finance

Tools

Shopify

QuickBooks Online

Microsoft Excel

Google Sheets

Job description

Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience

Business Operations & Finance Manager

About Us

We are a portfolio company focused on acquiring, operating, and growing premium consumer brands. Our flagship brand is a leader in premium merino wool apparel, creating high-performance, sustainable products built for everyday adventure.

As a lean, entrepreneurial organization, we value people who are proactive, resourceful, and excited to make a meaningful impact. Every team member plays an important role in helping the business grow, improve, and scale.

Position Overview

The Business Operations & Finance Manager is responsible for overseeing business operations, finance operations, human resources, and company administration. This role partners closely with senior leadership to ensure the business operates efficiently, financial processes run smoothly, and strategic initiatives move forward.

The ideal candidate is highly organized, analytical, hands‑on, and comfortable balancing operational responsibilities with financial oversight. As the company continues to grow, this role offers significant opportunity to expand into broader financial management responsibilities, including overseeing bookkeeping functions currently managed by an external accounting partner.

Key Responsibilities

Business Operations

• Oversee the day‑to‑day operational activities of the business
• Lead cross‑functional projects from planning through execution
• Build, document, and improve standard operating procedures across departments
• Develop operational dashboards, reporting, and key performance indicators
• Identify process improvement opportunities that increase efficiency and accountability
• Coordinate company‑wide operational initiatives and ensure timely execution
• Partner with leadership on quarterly planning and strategic initiatives
• Oversee subscription program operations, including platform management and ongoing optimization
• Manage company certifications, memberships, and sustainability initiatives, ensuring annual renewals and reporting requirements are completed
• Manage the company's insurance program, including policy renewals, certificates of insurance, claims coordination, and relationships with insurance brokers
• Coordinate legal and compliance matters by partnering with outside legal counsel on commercial contracts, trademark matters, corporate filings, financing documentation, employment matters, insurance claims, and other business initiatives

Finance Operations

• Oversee Accounts Payable and Accounts Receivable processes
• Coordinate vendor payment planning and cash flow scheduling with leadership
• Prepare and manage monthly sales representative commission reports
• Coordinate the monthly financial close process with external bookkeeping partners
• Review financial reports and ensure accurate and timely month‑end reporting
• Assist with lender reporting, borrowing base reporting, financing requests, and banking relationships
• Coordinate annual tax preparation with external accounting partners
• Prepare operational and financial reporting for leadership
• Partner closely with the external bookkeeping team while developing an in‑depth understanding of the company's accounting processes
• Over time, assume increasing ownership of bookkeeping responsibilities and internal financial operations as the business grows

Human Resources & Administration

• Assist with recruiting, interviewing, onboarding, and off‑boarding employees
• Support employee performance management and professional development initiatives
• Maintain HR policies, employee handbook updates, PTO administration, and personnel records
• Coordinate payroll administration with external providers
• Oversee general office administration and operational support functions

Qualifications

• 3–5 years of progressive experience in business operations, finance operations, accounting, or a related field
• Experience in apparel, eCommerce, consumer products, or startup environments strongly preferred
• Strong understanding of Accounts Payable, Accounts Receivable, month‑end close processes, and financial reporting
• Experience working with external bookkeeping or accounting firms is a plus
• Excellent organizational skills and exceptional attention to detail
• Strong analytical and problem‑solving abilities
• Ability to manage multiple projects and priorities simultaneously
• Excellent written and verbal communication skills
• Comfortable working cross‑functionally in a fast‑paced, entrepreneurial environment

What We're Looking For

The ideal candidate is someone who:

• Takes ownership and follows through
• Is highly organized and detail‑oriented
• Enjoys improving systems and processes
• Is comfortable wearing many hats in a growing business
• Has strong financial and analytical skills
• Communicates effectively across all levels of the organization
• Remains calm under pressure and approaches challenges with a solutions‑oriented mindset
• Values accountability, collaboration, and continuous improvement
• Has experience using Shopify and QuickBooks Online
• Is highly proficient in Microsoft Excel and Google Sheets