Business Operations Analyst - Management Analyst 2

State of Minnesota; Minnesota; Hybrid; USD 36,000 - 52,000; Full time

Job summary

The State of Minnesota is seeking a Business Operations Analyst to provide financial and operational support across CBS leadership, supervisors, and managers. You will analyze data, coordinate budgets, oversee rate management, and develop tools to improve efficiency and consistency across departments.

The role requires collaboration with counties and state partners, ensuring accurate budgets and service agreements, with a hybrid work model and a focus on process improvements in a complex

Qualifications

• Minimum one year of experience coordinating projects, policies, and procedures.
• Experience analyzing data and producing actionable insights.
• Experience developing and updating policies, reports, and instructional materials.
• Proficient in Excel to build and refine spreadsheets, databases, and reporting tools.
• Strong analytical, organizational, and problem‑solving skills to support process improvements.
• Proven ability to prepare written reports and communicate with staff at various levels.
• Experience managing projects independently and coordinating with internal partners.

Responsibilities

• Coordinate annual budget development and ongoing budget reviews with supervisors and managers.
• Manage rate-setting processes and review service agreements and renewals.
• Analyze financial and operational data, identify trends, and develop reports for decision making.
• Develop and improve business processes, procedures, spreadsheets, and tracking tools.
• Provide training and technical assistance on budgeting, rate setting, and financial reporting to supervisors and managers.
• Collaborate with counties and state partners to resolve rate and service agreement issues.
• Identify opportunities to improve workflows, systems, and efficiency; develop written instructions and recommendations.

Skills

Budget development

Data analysis

Policy writing

Excel skills

Project coordination

Communication

Negotiation

Tools

Smartsheet

Tableau

Excel

Job description

• Telework Eligible: Yes


• Working Title: Business Operations Analyst


• Job Class: Management Analyst 2


• Agency: Direct Care and Treatment


• Job ID: 98067


• Location: Faribault, Vadnais Heights, Cambridge


• Telework Eligible: Yes


• Full/Part Time: Full-Time


• Regular/Temporary: Unlimited


• Who May Apply: Open to all qualified job seekers


• Date Posted: 10/30/2026


• Closing Date: 11/05/2026


• Hiring Agency/Seniority Unit: Direct Care and Treatment / DCT MAPE State Operated Svcs


• Division/Unit: MSOCS Admin / MSOCS DT&H Admin Supp


• Work Shift/Work Hours: Day Shift


• Days of Work: Monday - Friday


• Travel Required: Yes - approximately 5% for in-person meetings, annual meetings, trainings, etc.


• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually


• Classified Status: Classified


• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE


• FLSA Status: Nonexempt


• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework is available on a limited basis.


• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.


• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.


• The primary work location will be in one of three locations - Faribault, Vadnais Heights or Cambridge - and will be determined by incumbent's residence.

The Management Analyst 2 provides financial and operational support to CBS leadership, supervisors, and managers. This position is responsible for analyzing financial and operational data, coordinating budget and rate management processes, overseeing service agreement workflows, and developing procedures and tools that improve efficiency and consistency across CBS.

The position works closely with CBS staff, DCT Financial Management, counties, and the Department of Disability Services to support sound financial management and ensure rates and budgets support the services provided.

Key Responsibilities

• Coordinate annual budget development and conduct ongoing budget reviews with supervisors and managers.


• Manage rate-setting processes and review service agreements, renewals, changes, and referrals.


• Analyze financial and operational data, identify trends, and develop reports to support decision‑making.


• Develop and improve business processes, procedures, spreadsheets, and tracking tools.


• Provide training and technical assistance to supervisors and managers on budgeting, rate setting, service agreements, and financial reporting.


• Work with counties and state partners to resolve rate and service agreement issues.


• Identify opportunities to improve workflows, systems, and organizational efficiency.


• Develop written instructions, reports, and recommendations for CBS leadership.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

One (1) year of experience demonstrating the following:

• Experience coordinating projects, organizing work, and supporting the development, implementation, and communication of policies and procedures.


• Experience analyzing data and reports, identifying trends or problems, and recommending improvements.


• Experience developing, reviewing, and updating policies, procedures, reports, instructional materials, and other written documents.


• Experience using Microsoft Excel to create, maintain, and improve Excel spreadsheets, formulas, databases, and other technology tools to standardize processes and improve operational efficiency.


• Experience applying analytical, organizational, and problem‑solving skills to evaluate information, manage tasks, and support process improvements.


• Experience preparing written reports and communications and communicating information verbally to staff at various organizational levels.


• Experience managing projects and tasks independently and coordinating with staff at various organizational levels to support organizational objectives.

Preferred Qualifications

• Experience using Smartsheet, Tableau, or similar tools to create spreadsheets, dashboards, reports, and tracking tools.


• Experience in financial analysis, reporting, and budget support.


• Experience with negotiations and agreement coordination.


• Experience interpreting legislation, regulations, and policies.


• Experience coordinating with counties and external stakeholders.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job‑related credentials and criminal background check prior to appointment.

Contact

If you have questions about this position, contact DeAnn Koss at [e-mail].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact Direct Care & Treatment’s Office of Equal Opportunity at [e-mail] or call 651-539-7243.

About Direct Care And Treatment

DCT operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work


• Connection with their coworkers and communities


• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave


• 12 paid holidays each year


• Low-cost medical, dental, vision, and prescription drug plans




• Fertility care, including IVF


• Diabetes care


• Dental and orthodontic care for adults and children




• 6 weeks paid leave for parents of newborn or newly adopted children


• Pension plan that provides income when you retire (after working at least three years)


• Employer paid life insurance to provide support for your family in the event of death


• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury


• Tax-free expense accounts for health, dental, and dependent care


• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support to help you reach your career goals

• Training, classes, and professional development


• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance


• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues


• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

Based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.