Business Operations Analyst

Magellan Health; United States; On-site; USD 58,000 - 94,000; Full time

Benefits offered by this job

Short-term incentives

Comprehensive benefits package

Health, life, voluntary benefits

Job summary

Magellan Health is seeking a Business Operations Analyst to support process improvement and quality initiatives across the organization. The role emphasizes data analytics, reporting, and persuasive data visualization to communicate findings to diverse audiences.

The ideal candidate has a Bachelor’s degree (or 6+ years of relevant experience), strong analytical and communication skills, and proficiency in Excel, Access, Outlook, Word, and Visio.

Qualifications

• Bachelor’s degree required; 2+ years in process improvement, quality management, or data analytics; 6+ years may substitute for degree.
• Analytical, planning, verbal and written communication skills required.
• Ability to build analyses and reports with persuasive data visualization for varied audiences.
• Proficiency in Excel; familiarity with Access, Outlook, Word, Visio; healthcare data understanding is a plus.
• Self-starter with ability to manage change and meet deadlines across departments.

Responsibilities

• Support process improvement and quality initiatives across functions.
• Develop analyses and reports; translate findings into clear visuals for diverse users.
• Collaborate with teams and internal experts to ensure accuracy and timely delivery.
• Apply knowledge of CPT, ICD-10, revenue and billing codes as applicable.
• Demonstrate strong planning, organizational, and communication skills.

Skills

Process improvement

Quality management

Data analytics

Analytical thinking

Verbal & written communication

Self-starter

Collaboration

CPT/ICD-10 knowledge

Deadline management

Change management

Education

Bachelor's degree

Tools

Excel

Access

Outlook

Word

Visio

Job description

Other Job Requirements Responsibilities

Bachelor’s degree required. 2+ years of experience in process improvement, quality management, or data analytics. May consider 6+ years' experience in lieu of bachelor's degree. Analytical, planning, verbal and written communications skills required. Ability to build analyses and reports and display persuasive data visualization, oral and written communication skills that can translate complex analytic findings and concepts to a varied audience of users. Requires analytical skills to identify important trends, the ability to use technology tools to explore those trends and the judgment to call on internal experts as required. Ability to exercise good judgment and manage change effectively. Ability to consistently meet deadlines and interact with all levels of management and to work collaboratively across departments. An understanding of CPT, ICD-10, revenue, place of service, diagnosis and billing codes is a plus. PC skills required, especially Excel. Proficient in Excel, Access, Outlook, Word, and Visio applications. Knowledge of the healthcare delivery system and the key attributes of claims, authorizations, customer surveys, quality measurements, and process improvement methodologies. Self-starter. Minimum supervision needed.

General Job Information

Title Business Operations Analyst Grade 24 Work Experience - Required Business Analysis, Operations, Process Improvement, Quality Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $58,440 Salary Maximum: $93,500 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

• This position may be eligible for short-term incentives as well as a comprehensive benefits package.
• Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace.

EOE/M/F/Vet/Disabled.

Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law.

Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here.