Business Operations Analyst

Remote; San Francisco (CA); Remote; USD 8,400 - 13,000; Full time

Job summary

Numerix, a leader in financial technology, seeks a detail-oriented Business Operations Analyst to support SaaS clients by managing daily operations, monitoring risk analytics calculations, and ensuring data integrity across Numerix systems.

You will handle incident management, API platform support, and release coordination, while collaborating with clients in financial services. This role is fully remote in India, with early IST shift expectations.

Qualifications

• Bachelor’s degree in finance or equivalent professional experience.
• 1–2 years of relevant experience in operations or finance tech.
• Experience with Python scripting and Linux is a plus.
• Understanding of market risk and counterparty risk fundamentals.
• Familiarity with AWS services (Step Functions, EC2, DynamoDB) and RESTful APIs.

Responsibilities

• Define, design, and implement standard operating procedures for business operations.
• Monitor and verify daily risk reports and data feeds for accuracy.
• Track batch processes and perform health checks on applications and systems.
• Triage and resolve technical issues; act as incident manager per policy.
• Coordinate pre-production releases and client communications for production patches.
• Generate internal/external service reports and perform root cause analyses.
• Assist clients with API platform usage for risk analytics.

Skills

Python scripting

Linux

API connectivity

English communication

Task prioritization

IST shift

Education

Bachelor's degree in finance or related field

Tools

AWS

EC2

DynamoDB

RESTful APIs

Job description

Since our founding in 1996, Numerix has been at the vanguard of financial technology, providing quantitative analytics and software that redefine pricing and risk management across the financial markets. Through recent strategic acquisitions, Numerix has further strengthened its leadership position, empowering financial institutions worldwide to transform risk into opportunity with confidence. As AI reshapes capital markets technology, Numerix is focused on combining the speed and flexibility of AI with the deterministic, auditable, and governed calculations that financial institutions require.

We are seeking a detail-oriented and proactive Business Operations Analyst to support Numerix SaaS clients by managing daily operations, monitoring risk analytics calculations, and ensuring the integrity of Numerix financial systems and data feeds. This role involves incident management, technical support, and coordination of application releases, contributing directly to operational excellence and client satisfaction.

What You'll Do:

• Define, design, and implement standard operating procedures for business operations.

• Monitor and verify accurate delivery of daily reports for market Risk and counterparty credit risk (MTM, Greeks, PFE, CVA, FVA, VaR).

• Track success/failure of batch processes and market data feeds; perform intra-day health checks of OneView applications and related systems.

• Provide operational support for Client’s Requirements.

• Triage and resolve technical issues related to Numerix applications and data feeds; escalate as needed.

• Act as Incident Manager in line with incident management policies.

• Coordinate pre‑production releases; including dress rehearsals and parallel runs and lead client coordination for production releases and patch deployments.

• Generate internal and external service reports, including Root Cause Analysis, incidents and case statistics.

• Assisting our clients (financial institutions) with our API platform for financial risk management and analytics (e.g., VaR, PFE calculations).

What We're Looking For:

• Bachelor’s degree from a leading finance or equivalent professional experience.

• 1 - 2 years relevant experience.

• Experience on Python scripting; and Linux is a plus.

• Comprehensive understanding of market risk and counterparty credit risk fundamentals.

• Working Knowledge with Cloud Services ideally AWS including Step Functions, EC2, DynamoDB etc.

• Strong troubleshooting abilities and Good English communication skills.

• Ability to prioritize tasks in fast-paced environments.

• Willingness to work in early morning IST shift.

• Strong attention to detail and ownership mindset.

• Understanding of multiple asset classes (IR, Commodities, Credit, Equities, FX).

• Basic knowledge of Exchange-traded and OTC-traded derivative instruments such as Forwards, Forwards, Options, etc.

• Ability to analyse and resolve problems related to RESTful API connectivity and data exchange.

Where You'll Work:

• This is a fully remote role in India, open to any citizen of India.

An important note on salary:

The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.