Business Operations Analyst

PayPal; New York (NY); On-site; USD 76,000 - 127,000; Full time

Job summary

PayPal seeks a Business Operations Analyst to support the Legal Operations team. This role involves managing financial aspects, analyzing data, and optimizing operations through technology. Ideal candidates will have strong analytical skills, a relevant degree, and experience in a similar field. Join a company committed to innovation and inclusivity.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Qualifications

• Experience in financial analysis, operations, or related role (3+ years).
• Ability to interact professionally with all levels of stakeholders.
• Knowledge of e-billing and legal matter management systems preferred.

Responsibilities

• Collect, analyze, and interpret data related to legal department operations.
• Develop and maintain dashboards and reports to track KPIs.
• Assist in the development and management of the legal department's budget.

Skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree in Business, Finance, or related field

Tools

Excel

Tableau

Smartsheet

Power BI

Job description

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The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
This role supports the Business Operations function within the Legal Operations team, managing the financial and operational aspects of the legal department. The Business Operations Analyst is responsible for executing day-to-day reporting, process implementation, vendor management, and identifying automation opportunities to increase efficiency.

Job Description:
Job Description

• Collect, analyze, and interpret data related to legal department operations, including case management, legal spending, vendor performance, and workflow efficiency.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable insights to legal leadership.
• Assist in the development and management of the legal department's budget, including forecasting, tracking, and variance analysis for legal matters.
• Manage purchase order setup, perform initial P&L analysis, handle T&E and headcount reporting, and establish budget/headcount approval workflows.
• Support the management of relationships with external law firms and other legal service providers.
• Provide system administration, support e-billing, identify automation/AI opportunities, and assist with vendor management and legal resource planning.
• Support various projects aimed at improving legal department operations, such as implementing new technologies, streamlining processes, and maintaining knowledge management systems.
  
  
  

Job Requirements

• Bachelor's degree in Business, Finance, or related field, or equivalent practical experience
• 3+ years of experience in financial analysis, operations, or related role within an in-house legal department, law firm, or other professional services settings.
• Strong analytical and problem-solving skills with the ability to collect, analyze, and interpret complex data.
• Proficiency in business analysis and intelligence tools (e.g. Excel, Smartsheet, Tableau, Power BI, or similar tools)
• Ability to interact professionally with all levels of internal and external stakeholders.
• Knowledge of e-billing and legal matter management systems (preferred)
• Familiarity with process automation tools (preferred)
• Understanding of AI applications in business processes (preferred)
  
  
  

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $76,500 to $126,500

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0127164

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development, Financial Services, and Technology, Information and Internet

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