Business Operations Analyst

FanDuel; Jersey City (NJ); Hybrid; USD 66,000 - 83,000; Full time

Job summary

FanDuel is seeking a Business Operations Analyst for their Payments and Fraud team in Jersey City. This role involves data analysis to optimize support functions and prevent fraud, collaborating with multiple internal teams to enhance customer experience. Ideal candidates will have a bachelor's degree, experience in data analysis, and skills in SQL and Python. FanDuel offers a competitive salary and excellent benefits that cater to employee wellness and development.

Benefits

Health plans

Paid time off and sick leave

401(k) with up to a 5% match

Annual bonuses based on performance

Pet insurance

Qualifications

• Minimum 2 years of experience preferred.
• Extremely detail oriented with superb organizational skills.

Responsibilities

• Develop and perform data analysis to detect and prevent fraud.
• Assist with day-to-day analyses and problem identification.
• Support the creation and maintenance of real-time reporting dashboards.

Skills

SQL

Critical Thinking

Data Analysis

Education

Bachelor’s degree in finance or related field

Tools

Excel

Python

Job description

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE POSITION
Our roster has an opening with your name on it

FanDuel is seeking a Business Operations Analyst to join our dynamic Payments and Fraud Business Operations team. The Business Operations Analyst is responsible for developing and performing data analysis to detect and prevent fraud & optimize our support function. The Business Operations Analyst will partner with internal teams to contribute to our Fraud and support Strategy across all FanDuel’s products (Sportsbook, Casino, Daily Fantasy, etc). This includes working with a wide range of teams from Analytics, Payments, Product, Legal, and Commercial, to innovate and optimize fraud & support strategies all with the goal of a customer first experience to help optimize our support team and build strategies to protect our platform from would-be fraudsters.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

Partner with Internal and External Stakeholders to support and optimize our entire Payments stack, with responsibilities including but not limited to:

• Assist with day-to-day analyses and problem identification
• Analyze and identify fraud schemes, assessing existing preventative controls, and make recommendations for additional measures
• Apply critical thinking skills to recognize patterns and trends within transactional and customer data to
  detect, prevent, mitigate, and report potentially suspicious activity
• Support the creation and maintenance of real time reporting dashboards along with data integrity verification
• Improve processes, automate tasks, and develop new solutions while balancing customer and operational impacts
• Preparation and maintenance of Fraud metrics reporting for Business Leaders & Executive team
  consumption

THE STATS
What we're looking for in our next teammate

• Bachelor’s degree in finance or related field preferred
• Minimum of 2 years of experience preferred
• Ability to work effectively in an environment of complexity, ambiguity, changing priorities and flex based on demand
• Extremely detail oriented with superb organizational skills.
• SQL proficiency
• Python / R experience preferred
• Strong ability to create excel models and presentations
• Working knowledge of fraud systems.
• Knowledge of sports betting and online gambling a huge plus

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards . *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $66,000 - $83,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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