Business Operations

PT Maju Jaya; United States; Remote; USD 65,000 - 105,000; Full time

Job summary

PT Maju Jaya is seeking an Operations professional to streamline processes, monitor KPIs, and translate data into actionable insights for management. You will collaborate across Sales, Product, Finance, and Customer Success to drive efficiency and support strategic initiatives.

The role requires strong Excel/Sheets skills, experience with data tools (SQL/BI), and fluency in English and Bahasa Indonesia. You will work in a fast-paced, collaborative environment and contribute to budgeting,

Qualifications

• Bachelor's degree in Business, Management, Industrial Engineering, Economics, or a related field.
• 1–3 years of experience in business operations, strategy, consulting, or a similar analytical role.
• Strong analytical and problem-solving skills, with the ability to work with data and draw clear conclusions.
• Proficient in Google Sheets or Excel (pivot tables, lookups, basic formulas). Experience with SQL or BI tools (Looker Studio, Metabase, Tableau) is a plus.
• Structured thinker with strong attention to detail and the ability to manage multiple priorities at once.
• Excellent communication skills, both written and verbal, in Bahasa Indonesia and English.
• Proactive, adaptable, and comfortable working in a fast-paced, ambiguous environment.
• Collaborative team player who can work effectively with stakeholders across departments.

Responsibilities

• Support day-to-day business operations across teams to make sure processes run efficiently and on schedule.
• Monitor, analyze, and report key operational metrics (KPIs), and turn the data into actionable insights for management.
• Identify bottlenecks in existing workflows and propose process improvements, SOPs, or automation opportunities.
• Coordinate cross-functional initiatives with Sales, Product, Finance, and Customer Success teams, from planning to execution.
• Prepare regular business reports, dashboards, and presentations for weekly and monthly reviews.
• Manage operational tools and data, and maintain their accuracy and consistency across systems (e.g., CRM, spreadsheets, internal tools).
• Assist in budgeting, cost tracking, and vendor or partner coordination when needed.
• Support ad-hoc strategic projects and business initiatives assigned by the Operations Lead or management.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Proactive

Education

Bachelor's degree in Business/Management/Industrial Engineering/Economics

Tools

Google Sheets

Excel

SQL

Looker Studio

Metabase

Tableau

Job description

Job Responsibilities

• Support day-to-day business operations across teams to make sure processes run efficiently and on schedule.


• Monitor, analyze, and report key operational metrics (KPIs), and turn the data into actionable insights for management.


• Identify bottlenecks in existing workflows and propose process improvements, SOPs, or automation opportunities.


• Coordinate cross-functional initiatives with Sales, Product, Finance, and Customer Success teams, from planning to execution.


• Prepare regular business reports, dashboards, and presentations for weekly and monthly reviews.


• Manage operational tools and data, and maintain their accuracy and consistency across systems (e.g., CRM, spreadsheets, internal tools).


• Assist in budgeting, cost tracking, and vendor or partner coordination when needed.


• Support ad-hoc strategic projects and business initiatives assigned by the Operations Lead or management.

Requirements

• Bachelor’s degree in Business, Management, Industrial Engineering, Economics, or a related field.


• 1–3 years of experience in business operations, strategy, consulting, or a similar analytical role. Startup or tech company experience is a plus.


• Strong analytical and problem-solving skills, with the ability to work with data and draw clear conclusions.


• Proficient in Google Sheets or Excel (pivot tables, lookups, basic formulas). Experience with SQL or BI tools (Looker Studio, Metabase, Tableau) is a plus.


• Structured thinker with strong attention to detail and the ability to manage multiple priorities at once.


• Excellent communication skills, both written and verbal, in Bahasa Indonesia and English.


• Proactive, adaptable, and comfortable working in a fast-paced, ambiguous environment.


• Collaborative team player who can work effectively with stakeholders across departments.