Business Operations

Meta; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Meta is seeking a Business Operations professional to support ongoing workflows and project coordination for the Design Studio. The role emphasizes prioritization, cross-team collaboration, and growth in design operations.

The ideal candidate has 3-5 years in business operations or related roles, strong analytical and communication skills, and experience with AI-enabled process improvements to drive efficiency and quality.

Qualifications

• 3-5 years of experience in business operations, program management, or strategy roles (design, product, or tech environment preferred).
• Strong analytical skills with proficiency in data tools and reporting.
• Excellent organizational and communication skills with the ability to manage multiple priorities.
• Experience independently managing assigned workstreams, proactively identifying blockers, and escalating issues when needed.
• Experience working with cross-functional teams in a matrixed organization.
• Familiarity with budget management and headcount planning processes.
• Experience in design operations, creative operations, or supporting design/product teams.
• Demonstrated ongoing AI skill development and staying current with emerging AI technologies.

Responsibilities

• Support day-to-day operational workflows and reviews for the Design Studio.
• Coordinate projects and ensure timely delivery across teams.
• Prioritize work streams and proactively identify blockers.
• Escalate issues when needed and communicate status to stakeholders.
• Leverage AI tools to optimize workflows and drive measurable impact.

Skills

Prioritization

Cross-functional collaboration

Analytical thinking

Organization & communication

Stakeholder management

AI in operations

Process improvement

Adaptability

Tools

Asana

Smartsheet

Data visualization

Job description

The Business Operations role will support day-to-day operational workflows, reviews, and project coordination for the Design Studio. This role is ideal for a motivated individual contributor who has experience prioritizing work and collaborating across teams in dynamic environments and wants to grow their career in design operations.

• 3-5 years of experience in business operations, program management, or strategy roles (design, product, or tech environment preferred)
• Strong analytical skills with proficiency in data tools and reporting
• Excellent organizational and communication skills with the ability to manage multiple priorities
• Experience independently managing assigned workstreams, proactively identifying blockers, and escalating issues when needed
• Experience working with cross-functional teams in a matrixed organization
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Familiarity with project management tools such as Asana, Smartsheet, or similar platforms
• Experience with data visualization tools or building operational dashboards
• Experience with budget management and headcount planning processes
• Experience in design operations, creative operations, or supporting design/product teams
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)