Business Operation Specialist

REC Silicon; Butte (MT); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous PTO 144 hours/year

Medical/Dental/Vision coverage

Bonus plan

401(k) with match

Life and disability insurance

Flexibility for hybrid/remote work

Training and travel expenses

Job summary

REC Silicon is seeking a Business Operations Specialist to support commercial activities for existing customers and new business opportunities. The role acts as a liaison between customers and internal teams, maintaining records and coordinating requests to ensure smooth commercial processes.

This developmental commercial role offers exposure to sales support, business development, and cross-functional collaboration with Sales, Marketing, Product Management, Finance, Legal, and Quality teams.

Qualifications

• Bachelor’s degree in a related field.
• 1-3 years in Commercial Operations, Sales Support, or related roles preferred.
• Experience in semiconductor materials or industrial B2B markets is a plus.

Responsibilities

• Support day-to-day commercial communications with customers and internal stakeholders.
• Maintain commercial documentation including contracts, amendments, pricing, and records.
• Collect and manage customer demand forecasts and communicate changes.
• Coordinate new business inquiries and opportunities.
• Support quotation development, pricing administration, and proposals.
• Coordinate requests across multiple teams (Sales, Marketing, Finance, Legal, Quality).
• Track actions to ensure timely follow-up and maintain data in systems.

Skills

Communication

Organization

Attention to detail

Excel

PowerPoint

Customer focus

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Operation Specialist

Full-time Regular Professional Butte, MT, US

Salary Range: $70,000.00 To $100,000.00 Annually

REC Silicon is committed to the holistic approach to our company benefits. Once you’re here, your family and we want you to be safe, healthy, and engaged during your rewarding career. Designed not just for our team, but also families, our benefits offer the following:

• Generous PTO:Your off time is important. We offer 144 hours of PTO per year for the first 5 years of employment. Year six, 184 hours. High maximum balance and cash out option.
• Medical/Dental/Vision:Majority of premiums paid by REC Silicon for you and your dependents. Includes virtual medical and mental health options.
• Additional Health Coverage:FSA and HSA available. Voluntary insurance options include life and AD&D, accident, hospitalization and critical illness.
• Earn More:We offer a generous annual company bonus plan in addition to salary/wage.
• 401(k) Savings Plan:Jump start your retirement with REC Silicon’s discretionary contribution does not require an employee contribution. Match also available.
• Company-Paid Benefits:Life insurance, short & long-term disability insurance, Life Flight, Employee Assistance Program (EAP), wellness reward program, pharmacy advocacy and disease management program.
• Flexibility:We support employees through flexible work schedules and limited work from home options.
• Additional Benefits: We provide position-based clothing, travel expenses, training and additional materials needed on a case-by-case basis.

Summary

The Business Operations Specialist supports commercial activities for existing customers and new business opportunities, serving as a key liaison between customers and internal functional teams including Sales, Quality and Marketing. This role maintains commercial records, coordinates customer requests, supports business development activities, and ensures effective execution of commercial processes.

This position collaborates closely with Sales, Marketing, Product Management, Customer Service, Finance, Legal, Quality, and other cross-functional teams to support customer satisfaction and business growth. This is a developmental commercial role with opportunities to expand customer-facing responsibilities and advance into broader commercial, account management, or sales positions.

Essential Duties and Responsibilities

The following examples of duties and responsibilities illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistently with the general scope of the position.

• Support day-to-day commercial communications with existing customers, distributors, and internal stakeholders.
• Maintain commercial documentation including customer contracts, amendments, pricing agreements, and customer records.
• Collect and manage customer demand forecasts and communicate significant changes.
• Coordinate and track new business inquiries and opportunities.
• Support quotation development, pricing administration, and commercial proposal preparation.
• Coordinate customer requests across Sales, Marketing, Product Management, Finance, Legal, Quality, EHS, and Customer Service.
• Track customer and internal action items to ensure timely follow-up.
• Maintain customer, project, and opportunity data within company systems.
• Support customer, market, competitive, and business analyses and prepare reports and presentations.
• Assist with customer meetings, business reviews, and commercial planning activities.
• Gradually assume increased responsibility for customer accounts and commercial opportunities.

Qualifications

Incumbents must have demonstrated knowledge and abilities in these areas. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Bachelor’s degree in Business Administration, Marketing, Engineering, Chemistry, Materials Science, Supply Chain Management, or related field.
• 1-3 years of experience in Commercial Operations, Sales Support, Business Development, Customer Service, Account Management, or related functions preferred.
• Experience in semiconductor materials, electronic materials, specialty gases, chemicals, or other industrial B2B markets preferred.

Other Skills and Abilities

• Strong communication and interpersonal skills.
• Strong organizational and project coordination skills.
• High attention to detail and commitment to accuracy.
• Strong analytical skills and proficiency in Microsoft Excel, PowerPoint, and other business tools.
• Customer-focused mindset with interest in developing a commercial career.
• Ability to work independently and collaboratively across functional teams.

Work Environments
This position operates in a professional office environment, requiring frequent interaction with various internal departments and customer organizations. Occasional domestic travel may be required. Hybrid/remote work is permitted on an occasional basis in accordance with company policy

Physical Demands

This position requires the ability to work at a computer for extended periods, participate in virtual and in-person meetings, and occasionally travel to customer and company locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.