Business Office Manager - Skilled Nursing Facility / Sequim, WA

Avamere Skilled Advisors, LLC; Sequim (WA); On-site; USD 58,000 - 79,000; Full time

Job summary

The Avamere Olympic Rehab of Sequim is seeking a Business Office Manager to support day-to-day accounting, accounts receivable, and cost reimbursement principles for nursing or assisted living facility operations, under direction of Administrator, Executive Director, or Regional Revenue Cycle Manager.

This full-time role requires managing billing processes, AR reviews, month-end close, and collaboration with residents, families, vendors, and the management team to ensure accurate financial

Qualifications

• 2 years of medical billing experience required, SNF preferred with Medicare/Medicaid knowledge.
• Minimum 3 years of bookkeeping or accounting experience.
• High school diploma or equivalent required.
• Proficient with Microsoft Word, Excel, Outlook email, and Teams.

Responsibilities

• Accounts Receivable management and routine billing per Avamere policies.
• Perform billing timely, accurate, and collect when needed.
• Verify payer tree and insurance on admissions and year end.
• Identify and correct billing discrepancies with administrators and support.
• Handle skilled nursing insurance billing including Medicare/Medicaid and private insurers.
• Maintain accurate records of A/R, A/P, admissions, census, and resident funds.

Skills

Billing experience

Bookkeeping

Independent decision making

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook Email

Teams

Job description

Business Office Manager

Status: Full Time

Schedule: Monday - Friday, 8:30 AM - 5:00 PM

Wage: $58,000 - $79,000 annually

Location: Avamere Olympic Rehab of Sequim - 1000 S 5th Avenue Sequim, WA 98382

Job Summary

The primary purpose of your job position is to assist in the day-to-day accounting functions of the facility in accordance with current acceptable accounting practices, accounts receivable and cost reimbursement principles relating to nursing or assisted living facility operations, and as may be directed by the Administrator, Executive Director, or Regional Revenue Cycle Manager.

Essential Duties and Job Responsibilities

• Accounts Receivable Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly, and monthly tasks and non- negotiables.
• Perform routine billing process by ensuring billing is set up, billed, and collected timely and accurately.
• Ensure payer tree accuracy for all new admissions and payer changes as well as insurance verification upon admission and year end.
• Identify, research and correct billing discrepancies timely and communicate with the administrator and regional support to problem solve and collect on difficult accounts.
• Applies knowledge of skilled nursing insurance billing including but not limited to Medicare, Medicaid, private insurance, HMOs, and co-insurances.
• Stays current with facility contracts along with industry changes, covered charges, and billing practices.
• Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
• Participated in monthly A/R review and completes necessary reports as required.
• Complete the month end close within designated timeframe by utilizing the month end daily task form and month end check list.
• Expectations for the month end process include bad debt logs, refund tracking log, adjustment log, triple check, etc.
• Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash, and resident trust accounts.
• Engage as part of the management team by actively contributing to problem solving, decision making, center and company-wide initiatives and attending management team meetings such as stand up, triple check, utilization review (UR) quality assurance performance improvement (QAPI), AR, and other meetings as required.
• Provides prompt, professional, and courteous customer service to residents, family members, vendors, and outside representatives.
• Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
• Assist in implementing the day-to-day functions of the accounting department.
• Prepare monthly accrual logs of open invoices and reclasses as directed.
• Assist in preparing expense reports, petty cash reconciliation, etc.
• Accounts payable (if required by facility) Process and verify payment of invoices on a timely basis including verifying purchase orders and invoices match.
• Verify invoices received for quantity, unit price, extensions, and discounts.
• Forward invoices to appropriate department personnel for approval for payment.
• Code invoices with appropriate chart of account number to assure that expenses are distributed to the correct expense account and vendors.
• Communicate with suppliers/vendors concerning errors or questions on invoices.
• Perform functions of computer/data processor efficiently and adequately.
• Maintain and secure usernames and passwords.
• Stay up to date on all programs and software that are utilized by Avamere.
• Ensure that resident admission contracts are signed and appropriately filed per BOM admission checklist.
• Payroll (if required by facility) Assist in preparing payroll, time sheets, etc., as directed.
• Maintain payroll to include maintenance of employee records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc., as directed.
• Report known or suspected incidents of fraud, waste and or abuse to the Administrator.
• Assist in preparing budget and financial information as directed.

Requirements and Qualifications

• 2 years of medical billing experience required, SNF preferred, including Medicare, Medicaid, HMOs.
• Must have, as a minimum, three (3) years' experience in bookkeeping or accounting practices.
• Experience in SNF accounting preferred but not required.
• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient in Microsoft word, excel, email, teams.
• Must be knowledgeable of computers, data entry/retrieval, output, etc.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the gene