Business Office Manager- BOM- Home Health

Lifecare Home Health Family; Florida; On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare company is seeking a reliable and compassionate Business Office Manager to oversee office functions, support employees, and enhance operational efficiency. The role requires a combination of strong organizational skills, excellent communication, and a proactive approach to workflow management in a home health environment.

Benefits

Competitive base pay

Medical, Dental, Vision

401 (K), Flex Spending

Life Insurance

Short- Long-Term Disability

Mileage Reimbursement

PTO

Team Events

Continuing Education Training

Employee Recognition Programs

Qualifications

• Minimum 2 years' office experience, preferably in healthcare.
• Excellent communication and flexibility in workflow management.
• Ability to maintain confidentiality of information.

Responsibilities

• Coordinate office functions and ensure compliance with regulations.
• Supervise clerical processes supporting clinical operations.
• Manage communication and ensure customer service excellence.

Skills

Communication

Flexibility

Organization

Self-motivation

Interpersonal Skills

Tools

Microsoft Office

Job description

Description

Job Description:

We are looking for a reliable and compassionate Business Office Manager- BOM for home health to join our team.

Location: Palm Beach

Why Complete Home Care?

Join our team at Complete Home Care be a part of a company that strives to provide the best care for our patients while building a team of dedicated employees. If you want a company that appreciates your skills, compassion, and heart, then Complete Home Care is the place for you! We take pride in not only providing excellent care to our patients but also creating a positive team environment with employee support.

We provide

Benefits eligibility now starts the 1st of the month following employment.

• Competitive base Pay
• Medical, Dental, Vision
• 401 (K), Flex Spending
• Life Insurance
• Short- Long-Term Disability
• Mileage Reimbursement
• PTO
• Team Events
• Recruitment Incentive Program
• Continuing Education Training
• Employee Recognition Programs
• Performance Incentives
• Family Team Environment

Business Office Manager

Position Summary: Responsible for coordinating office functions in accordance with state, federal and local regulations. Provide leadership, expertise, and guidance to Agency business leaders to support company’s growth. Address and support the individual needs of employees across all offices within the Agency. May oversee more than one location within the Agency.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for the development, implementation, evaluation, and supervision of all business office activities to support the clerical needs of the
Agency.

• Oversees and is responsible for all clerical/nonclinical processes within the Agency that support clinical operations and excellence in internal and
external customer service, including, but not limited to:

• Supervision of Support Specialist position.

• Vendor contracts.

• Telecommunication needs.

• Payroll process to ensure timely and accurate communication, documentation, and troubleshooting.

• Data entry.

• Accounts payable and related communications.

• Medical and office supply ordering, stocking, inventory, etc.

• Building space maintenance and related communications.

• Document control.

• Interface with Support Center: closing deadlines; financial and statistical reporting, etc.

• Manages the physician orders tracking process ensuring compliance with timeliness, accuracy, and regulatory requirements.

• Ensures timely, accurate, appropriate and customer service assured flow of communication through excellence in reception and the Agency’s
telecommunication processes.

• Maintains adequate stock and ensures appropriate inventory control of all medical and office supplies, forms, educational materials, etc. to meet
the immediate, short term, long term and ongoing needs of the Agency.

• Responsible for follow up and corrective action steps as required based on ongoing interdepartmental communication (HR; IT; Payroll; Accounts
Payable; Billing; IT; etc.)

• Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation.

#ZYOFF

Requirements

MINIMUM QUALIFICATIONS

• Minimum of 2 years’ office experience required; healthcare environment preferred.
• Excellent communication skills, ability to be flexible and work well with others.
• Ability to recognize priorities in organization of workflow, evaluate workflows and plan and implement needed changes.
• Self-directed and motivated.
• Ability to interact positively and helpfully with Agency and Support Center personnel and contracting entities.
• Working knowledge of Microsoft Office products.
• Ability to maintain confidential information.

Environmental/Working Conditions:

• Sitting, standing, and walking are required.
• Ability to always handle stressful situations in a calm and courteous manner.
• Works under a variety of conditions in facilities and offices.
• Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies
• Some exposure to unpleasant weather.
• Home base will be at the Company Support Center
• Reliable transportation and auto liability insurance.
• Computer and basic office equipment.