Business Office Manager - BOM experience required

Brookdale Senior Living; Wickliffe (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading community in Wickliffe is seeking a Business Office Leader responsible for operations, ensuring compliance, and supporting community culture. This full-time role offers career advancement opportunities and a supportive environment. Ideal candidates will have strong communication and leadership skills.

Benefits

Early access to wages

Career growth opportunities

Support for military personnel

Qualifications

• Minimum 3 years related experience required.
• Previous managerial experience preferred.

Responsibilities

• Ensure residents are billed properly for services.
• Oversee payroll processes for accuracy.
• Lead collection of receivables.

Skills

Communication

Leadership

Education

Associate's degree

Job description

Description

The leader is primarily responsible for the business office operations of the community. They are responsible for attracting, engaging, developing, and retaining community associates necessary to provide high-quality care and personalized services to residents, while minimizing the use of premium labor in conjunction with the HR department in a CCRC.

The role supports the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements. The leader ensures effective communication with associates, residents, families, vendors, and visitors to the community.

Key responsibilities include ensuring residents are properly billed for services, leading the collection of receivables, overseeing payroll processes for accuracy, and ensuring vendor invoices are billed appropriately and paid timely. They also support an inclusive community culture.

Minimum qualifications include an Associate's degree or equivalent from a two-year college or technical school; additional experience can substitute for education on a year-for-year basis. A minimum of three years of related experience and/or training is required. Previous managerial and office setting experience is preferred. The role may also involve supervising another department.

Brookdale is an equal opportunity employer and a drug-free workplace. The organization has been recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.

Opportunities for career advancement include positions such as Director of Financial Services, Human Resources Manager, and Executive Director. The position at Brookdale Wickliffe is a full-time role, typically M-F, with some evenings, weekends, and holidays. Benefits include early access to wages through Earned Wage Access (outside CA), a culture of caring, diverse team environment, career growth opportunities, and support for military personnel and naturalization fees.