Business Office Manager (BOM)

Care Initiatives; West Branch (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Referral bonuses

Tuition reimbursement

Digital wallet payroll

Job summary

Care Initiatives is seeking an experienced Business Office Manager to lead our administrative team in Iowa. This role focuses on managing financial operations across resident accounts, billing, and record-keeping in a compliant environment.

The position requires strong organizational and communication skills with the ability to work collaboratively with care staff, residents, and families to ensure accurate financial processes and timely payments.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in healthcare billing or business office management preferred.
• Knowledge of Medicare/Medicaid billing and private insurance billing.
• Strong organizational skills and attention to detail.
• Proficiency with computer systems and Microsoft Office.

Responsibilities

• Manage accounts receivable, accounts payable, resident trust accounts, and collections.
• Oversee Medicare, Medicaid, private insurance billing and reimbursement processes.
• Maintain resident financial records and personnel documentation.
• Prepare reports, reconcile accounts, and support month-end functions.
• Ensure HIPAA compliance and regulatory requirements.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service skills

Team collaboration

Education

High school diploma or equivalent

Associate or Bachelor’s in business or healthcare administration

Tools

Microsoft Office

Financial software

Job description

Business Office Manager

Schedule/Shifts Available: Full-Time-Days

Make a Difference Every Day – Join Care Initiatives as a vital part of our administrative team!

Join our compassionate care team across more than 40 skilled nursing communities throughout Iowa.If you're a dedicated and empathetic caregiver looking to make a meaningful impact on the lives of others during their healthcare journey, this is your opportunity to shine.

What You’ll Do & Key Responsibilities:

• Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
• Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
• Prepare reports, reconcile accounts, and support month-end business office functions.
• Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred.
• Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred.
• Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency with computer systems, financial software, and Microsoft Office applications.
• Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members.

Why Join Care Initiatives?

• Competitive Compensation: Earn a highly competitive wage.
• Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 401(k), PTO, and more.
• Referral Bonus Program: Earn cash rewards for referring your friends.
• Tuition Reimbursement:Develop your skills with company paid training and education to take your career to the next level.
• Digital Wallet Access: Get paid as you earn—no more waiting for payday!