Business Office Manager

Commonwealth of VA Careers; Virginia; On-site; USD 93,000 - 104,000; Full time

Job summary

Germanna Community College seeks a full-time Business Office Manager to provide leadership and oversight for financial operations, integrating accounting and student accounts to ensure fiscal integrity, compliance, and service excellence. The position directs day-to-day operations, supervises staff, and supports budgeting, financial reporting, internal controls, and audit coordination.

The role emphasizes GASB, ARMICS, and Commonwealth policies, coordinating with the Director of Finance to

Qualifications

• Proven leadership and supervisory experience with coaching and development.
• Expertise in higher education finance including GASB and ARMICS.
• Ability to interpret complex policies and implement efficient procedures.
• CPA or CGFM certification preferred.

Responsibilities

• Lead and supervise Business Office staff with a focus on professional growth and collaboration.
• Oversee daily Business Office activities including cashiering, reconciliations, deposits, disbursements, and student accounts.
• Coordinate staff scheduling, cross-training, and workload distribution to ensure service continuity.
• Enforce College and VCCS financial policies; recommend updates when improvements are identified.
• Conduct complex financial analysis, research, and reporting to support strategic decisions.
• Ensure effective management of student billing, payment processing, refunds, and collections per requirements.
• Support year-end closing with reconciliations, schedules, and documentation for Director of Finance.
• Coordinate with auditors on non-routine or complex matters.
• Model continuous improvement and customer service excellence.
• Assist in ARMICS testing, certification, and enhancement initiatives.

Skills

Leadership

Supervisory experience

Higher education finance

GASB

ARMICS

Policy interpretation

Internal controls

Project management

Change management

Communication

Analytical thinking

Problem solving

Education

CPA

CGFM

Tools

Cardinal

AIS

SIS

Job description

Title: Business Office Manager

Agency: Germanna Community College

Location: Orange - 137

FLSA: Exempt

Hiring Range: $93,224-$103,583 Annually, Plus Full State Benefits

Full Time or Part Time: Full Time

Job Description:

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.

Germanna Community College is seeking a full-time Business Office Manager. The Business Office Manager provides leadership and oversight for Germanna’s financial operations, integrating accounting and student accounts functions to ensure fiscal integrity, compliance, and service excellence. The position directs day-to-day Business Office operations, supervises accounting and student accounts staff, and supports the Director of Finance in budgeting, financial reporting, internal control, and audit coordination.

Major Duties Responsibilities:

• Leads and supervises assigned Business Office staff with a focus on professional growth, collaboration, and succession planning.
• Oversee daily Business Office activities, including cashiering, reconciliations, deposits, disbursements, and student accounts.
• Coordinate staff scheduling, cross-training, and workload distribution to ensure service continuity.
• Implement and enforce College and VCCS financial policies and procedures; recommend updates to the Director of Finance when operational changes or improvements are identified.
• Conduct complex financial analysis, research, and reporting to support strategic decision-making.
• Ensure effective management of student billing, payment processing, refunds, and collections in accordance with VCCS and Department of Accounts requirements.
• Identify opportunities to enhance internal controls and lead ARMICS testing, certification, and improvement initiatives.
• Serve as the secondary point of contact for internal and external auditors on non-routine or complex matters.
• Support the Director of Finance in year-end closing activities by preparing reconciliations, schedules, and supporting documentation; coordinate internally to ensure required materials are provided accurately and timely for submission by the Director of Finance.
• Coordinate resolution of escalated issues requiring cross-departmental collaboration or discretion.
• Model and promote continuous improvement, innovation, and customer service excellence.

Minimum Qualifications:

• Proven leadership and supervisory skills with emphasis on coaching and development.
• Knowledge of higher education finance, GASB, VCCS fiscal policies, and ARMICS requirements.
• Ability to interpret and apply complex financial and administrative policies, and to translate policy requirements into efficient operational procedures
• Expertise in business process improvement and change management.
• Ability to manage multiple complex projects with competing deadlines.
• Ability to evaluate, design, and implement effective internal controls.
• Exceptional communication, collaboration, analytical, and problem-solving skills.

Additional Considerations:

• Experience in fund accounting in a higher education environment
• Experience documenting and evaluating internal controls.
• Experience with Commonwealth of Virginia policies and systems such as Cardinal, AIS, and/or SIS.
• CPA OR CGFM