Business Office Manager

Your Health Organization; United States; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunities

401K match

HDHP insurance

Generous PTO

Career development

Job summary

Your Health Organization is seeking a Business Office Manager to oversee and optimize the financial operations for patients, with a focus on revenue cycle management. This role requires coordinating with multiple departments to ensure accurate billing and timely collections in our local offices.

As a strong communicator and analytical thinker, you will support regional leadership, monitor key metrics, and guide staff through billing software and financial policies to deliver exceptional patient

Qualifications

• High school diploma or equivalent and associate degree required.
• Bachelor's degree in business administration or health care administration preferred.
• Strong organizational and time management skills; multitasking.

Responsibilities

• Monitor and validate patient insurance for assigned regions using dedicated software and reports.
• Answer patient and employee questions related to copayments, insurance billing, and collections.
• Assist with cash and insurance collections; coordinate with statewide Accounts Receivable team.
• Provide assistance to statewide Accounts Receivable team; responsible for ongoing insurance validation.
• Provide critical financial information for new patients and clients; update patient financial information including current primary and secondary insurances.
• Monitor and report on key revenue cycle metrics identifying trends and areas for improvement.
• Perform audits on Care Management patients; assist patients with billing inquiries and payment plans.
• Provide support to staff in navigating billing software and resolving patient financial concerns.
• Foster a culture of exceptional customer service and patient-centered care; liaison between office staff and regional leadership.

Skills

Revenue cycle management

Accounts receivable

Leadership

Customer service

Education

High school diploma

Associate degree

Bachelor's degree in business administration or health care administration

Job description

Job Overview

We are seeking a qualified candidate to fill our Business Office Manager position to assist with all financial operational needs for our patients. The Business Office Manager is responsible for overseeing and optimizing the financial operations within the organization with a particular focus on revenue cycle management. This role involves managing accounts receivable ensuring timely and accurate billing and coordinating with various departments to facilitate efficient financial processes. The Business Office Manager works closely with regional leadership to support the organizations financial health and compliance with relevant regulations. This position will be working in the local office neariest you daily. This is a full time salary based 8 hr position Monday Friday 800AM 500PM.

About

We are a leading physician group serving South Carolina and Georgia dedicated to delivering quality healthcare directly to patients in care facilities homes clinics and virtual visits. Our services include comprehensive primary care specialty services and pharmacy support tailored to meet diverse patient needs. Committed to excellence and innovation our team collaborates closely with facilities and families to ensure accessible coordinated and compassionate care.

Why Choose a Career at Your Health

Providing high quality care for our patients is the center of what we do and we provide the same care for our employees. Here are some of the benefits that are available to our employees.

• Competitive Compensation Package with Bonus OpportunitiesEmployer Matched 401KFree Visit & Prescriptive Services with HDHP Insurance PlanEmployer Matched HSAGenerous PTO PackageCareer Development & Growth Opportunities

What Are We Looking For

Your Health is currently looking for a Business Office Manager to join our growing Primary Care family. A successful Business Office Manager will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made in accordance with applicable law to enable individuals with disabilities to perform the essential functions. The following is a list of essential functions which may be subject to change at any time and without notice. Management may assign new duties reassign existing duties andor eliminate functions.

Areas of Responsibility Monitor and validate patient insurance for assigned regions utilizing the specific software and reportsAnswer patient and employee questions related to but not limited to copayments insurance billing collections coverage etcAssist with cash and insurance collectionsProvide assistance to statewide Accounts Receivable teamResponsible for ongoing insurance validationProvide critical financial information for new patients and clientsUpdate patient financial information including current primary and secondary insurancesMonitor and report on key revenue cycle metrics identifying trends and areas for improvementPerform audits on Care Management patientsAssist patients with billing inquiries payment plans and financial assistance optionsProvide support to staff in navigating billing software and resolving patient financial concernsFoster a culture of exceptional customer service and patient centered care within the officeServe as a liaison between the office staff and regional leadership ensuring clear communication and coordinationAssist with any service suspensions or dischargesWork with your team to resolve patient insurance issues and determine the appropriate action for upcoming appointmentsParticipate in coaching callsPerform other duties as requested or required at the sole discretion of the Company

Qualifications

Qualifications High school diploma or equivalent and associate degree required Bachelors degree in business administration health care administration human resources or a related field preferredStrong organizational and time management skills with the ability to multitask and prioritizeresponsibilities effectivelyAbility to manage and demonstrate effective leadership skillsShould demonstrate strong interpersonal and communication skills under all conditions and circumstancesAbility to foster a cooperative work environment and work collaboratively with other department heads leadership and key stakeholdersStrong analytical and problem solving skillsTeam player with ability to manage multiple responsibilities and demonstrate sound judgmentAbility to read and communicate effectivelyStrong written and verbal communication skillsBasic computer knowledgeMust be able to work flexible hours and travel between offices facilities etcMust be a licensed driver with an automobile that is insured in accordance with state andor organization requirements and is in good working condition