Business Office Manager

Saguaro Assisted Living; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Business Office Manager for Saguaro Senior Living in Glendale to provide clerical and payroll support, organize resident and staff files, and manage billing and benefits administration.

This role also handles applicant coordination, pre-employment assessments, onboarding tasks, and other office duties, requiring strong organization, communication, and teamwork.

Qualifications

• High School diploma or GED required.
• Associates degree in Business Management preferred.
• Prior office and payroll experience preferred.
• Experience with interviewing, training, supervising, and evaluating office staff preferred.

Responsibilities

• Provide clerical and administrative support to department leaders and Executive Director.
• Organize and maintain resident and staff files; track charges and billing.
• Perform payroll-related tasks and assist with benefits administration.
• Serve as central point of contact for job applicants.
• Handle onboarding tasks and other duties as assigned.

Skills

Payroll experience

Office management

Interviewing

Staff supervision

Office software

Education

HS diploma or GED

Associates in Business Management

Tools

Word processing

Spreadsheets

Email systems

Job description

Saguaro Assisted Living is currently seeking a Business Office Manager to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community.

We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First!) Ownership

About the Opportunity

• Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing function; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office work-flow problems.
• Serves as the central point of contact for all job applicants at the community.
• Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks.
• Other relevant duties as may be assigned by the Executive Director or designee.

Critical Success Factors

• Superior communication skills, with the ability to effectively communicate in English, both orally and in writing and comprehend same.
• Resilient, dependable and punctual, with a professional demeanor.
• Ability to successfully self-manage time and work priorities and provide timely, accurate reporting to the appropriate people.
• Must be adaptable and flexible in response to resident and staff needs.
• Willingness to collaborate with others and work as part of a team.
• Must possess strong organization and mult-tasking capabilities.
• Compassionate, empathetic, and a careful listener.
• Exhibits positive customer service that includes respectfulness, friendliness and willingness to assist.

Minimum Qualifications

• Minimum of a High School diploma or GED required; Associates Degree in Business Management preferred.
• Prior office and payroll experience preferred.
• Experience with interviewing, training, supervising and evaluating office staff preferred.
• Experience with using various types of office equipment, computer operating systems, word processing programs, spreadsheets and e- mail preferred.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

At Saguaro Senior Living, we provide compassionate support and personalized care for older adults in the Glendale community. Our team creates a welcoming and dependable environment where residents feel comfortable, respected, and connected. Through attentive care and meaningful engagement, we help residents maintain independence and enjoy a strong sense of belonging.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record.

No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.