Business Office Manager

PACS Group; United States; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits including medical,

Dental and vision

401(k) with company match

Professional growth opportunities

Job summary

Cooper River Post Acute in Mount Pleasant, SC seeks an organized Business Office Manager to lead the financial and administrative operations of the facility. You will oversee billing, accounts receivable, and collections, ensuring accuracy of coding on claims for billing.

This full-time role requires strong organizational and communication skills, knowledge of AR/collections and insurance billing, and the ability to manage deadlines in a healthcare setting.

Qualifications

• Strong organizational and communication skills.
• Healthcare billing or long-term care experience preferred.
• Knowledge of AR, collections, and insurance billing.
• Ability to multitask and manage deadlines.
• Team player with a positive attitude and professional demeanor.

Responsibilities

• Manage billing, accounts receivable, and collection activities for private collections in the facility.
• Organize, evaluate, and monitor business office operations.
• Meet with Clinical MDS and Therapy teams to ensure all coding on claims are accurate for billing purposes.
• Ensure integrity and confidentiality of all patients' financial data.
• Perform collection activities for patient accounts.
• Establish and maintain financial record keeping systems including issuing receipts.
• Prepare and make bank deposits; record payments with proper segregation of duties.
• Manage census activities including daily, weekly, and monthly balancing with nursing and admissions.
• Produce reports for analysis purposes as needed; manage month-end close activities related to charge capture and submission of billing statements.
• Ensure compliance with all billing policies and procedures.

Skills

Organizational skills

Communication skills

AR / billing knowledge

Long-term care billing

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC. Are you looking to make a difference in the lives of those we serve? At Cooper River we value relationships we have in our community, with our fellow colleagues, and also with residents and family members.

Join our nursing home team and make a difference behind the scenes while helping provide exceptional care to our residents every day!

We are looking for an organized, detail-oriented, and energetic Business Office Manager to lead the financial and administrative operations of our facility. If you thrive in a fast-paced environment, love problem-solving, and enjoy working with a supportive healthcare team - we'd love to meet you!

This role is a full time position at the facility.

What You'll Do:

• Manage billing, accounts receivable, and collection activities for private collections in the facility
• Organize, evaluate, and monitor business office operations
• Meet with Clinical MDS and Therapy teams to ensure all coding on claims are accurate for billing purposes
• Ensure integrity and confidentiality of all patients' financial data
• Perform collection activities for patient accounts
• Establish and maintain financial record keeping systems including:
• Issuing receipts
• Preparing and making bank deposits
• Recording payments using proper segregation of duties
• Manage census activities including daily, weekly, and monthly balancing with nursing and admissions departments
• Produce reports for analysis purposes as needed
• Manage month-end close activities related to charge capture and submission of billing statements/invoices
• Ensure compliance with all billing policies and procedures
• Monitor ongoing projects related to AR, billing, and collections within the center
• File claim appeals and reconsiderations when necessary

What We're Looking For:

• Strong organizational and communication skills
• Healthcare billing or long-term care experience preferred
• Knowledge of AR, collections, and insurance billing
• Ability to multitask and manage deadlines
• Team player with a positive attitude and professional demeanor

What We Offer:

• Competitive salary- $65-75,000/yearly
• Excellent healthcare benefits including medical, dental, and vision
• 401(k) with company match
• Professional growth and development opportunities
• Supportive leadership and team environment

General Purpose

Supports facility operations by maintaining business office systems and supervision staff.

Essential Duties

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand-up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.

Supervisory Requirements

Assist with the overall supervision and management of the business office staff.

Qualification

Education and/or Experience

High school diploma or equivalent. Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills. Preferable one-year experience in a long term care facility.

Language Skills

Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Knowledge and experience with PCC preferred.

Physical Demands

The essential functions of this position require the following physical abilities: Prolong use of computer. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.