Business Office Manager

Sandpiper Post Acute in; Mount Pleasant (SC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Professional growth opportunities

Job summary

Cooper River Post Acute in Mount Pleasant, SC seeks a Business Office Manager to lead financial and administrative operations. You’ll manage billing, ensure coding accuracy, and maintain confidential data while working in a supportive healthcare team.

We offer a competitive salary of $65-75,000 annually, excellent healthcare benefits, and a positive work environment.

Qualifications

• Strong understanding of skilled nursing billing and payment.
• Preferable one-year experience in a long-term care facility.
• Ability to read technical procedures and manuals.

Responsibilities

• Manage billing, accounts receivable, and collections.
• Ensure integrity and confidentiality of financial data.
• Produce reports for analysis as needed.

Skills

Organizational skills

Communication skills

Healthcare billing

AR and collections

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft products

Job description

Business Office Manager (Administrative)

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC. Are you looking to make a difference in the lives of those we serve? At Cooper River we value relationships we have in our community, with our fellow colleagues, and also with residents and family members.

We're Hiring: Business Office Manager

Join our nursing home team and make a difference behind the scenes while helping provide exceptional care to our residents every day!

We are looking for an organized, detail-oriented, and energetic Business Office Manager to lead the financial and administrative operations of our facility. If you thrive in a fast-paced environment, love problem-solving, and enjoy working with a supportive healthcare team — we'd love to meet you!

What You'll Do:

• Manage billing, accounts receivable, and collection activities for private collections in the facility
• Organize, evaluate, and monitor business office operations
• Meet with Clinical MDS and Therapy teams to ensure all coding on claims are accurate for billing purposes
• Ensure integrity and confidentiality of all patients' financial data
• Perform collection activities for patient accounts
• Establish and maintain financial record keeping systems including:
  • Issuing receipts
  • Preparing and making bank deposits
  • Recording payments using proper segregation of duties
• Manage census activities including daily, weekly, and monthly balancing with nursing and admissions departments
• Produce reports for analysis purposes as needed
• Manage month-end close activities related to charge capture and submission of billing statements/invoices
• Ensure compliance with all billing policies and procedures
• Monitor ongoing projects related to AR, billing, and collections within the center
• File claim appeals and reconsiderations when necessary

What We're Looking For:

• Strong organizational and communication skills
• Healthcare billing or long-term care experience preferred
• Knowledge of AR, collections, and insurance billing
• Ability to multitask and manage deadlines
• Team player with a positive attitude and professional demeanor

What We Offer:

• Competitive salary- $65-75,000/yearly
• Excellent healthcare benefits including medical, dental, and vision
• 401(k) with company match
• Professional growth and development opportunities
• Supportive leadership and team environment

General Purpose

Supports facility operations by maintaining business office systems and supervision staff.

Essential Duties

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand‑up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi‑Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.

Supervisory Requirements

Assist with the overall supervision and management of the business office staff.

Qualification

Education and/or Experience

High school diploma or equivalent.

Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.

Preferable one‑year experience in a long term care facility.

Language Skills

Ability to read technical procedures.

Ability to read and comprehend policy and procedure manuals.

Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Knowledge and experience with PCC preferred.

Physical Demands

The essential functions of this position require the following physical abilities: Prolong use of computer. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.