Business Office Manager

Deercreekseniorliving; Tucson (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Mountain View Retirement Village is seeking an Operations Manager to provide clerical and administrative support to the community leaders and Executive Director, organize resident and staff files, track resident charges and perform billing, and assist with payroll-related functions and benefits administration.

The successful candidate will serve as the central contact for applicants, conduct pre-employment assessments and onboarding, and handle other duties as assigned by the Executive Director

Qualifications

• High School diploma or GED required; Associates Degree in Business Management preferred.
• Payroll experience and office staff supervision experience preferred.
• Experience with interviewing, training, supervising and evaluating office staff.

Responsibilities

• Provide clerical and administrative support to department leaders and Executive Director.
• Organize and maintain resident and staff files; track resident charges and perform billing functions.
• Perform payroll-related functions and assist with benefits administration; maintain a professional office for smooth operations.
• Serve as central point of contact for all job applicants and conduct pre-employment assessments and onboarding tasks.
• Other duties as assigned by the Executive Director or designee.

Skills

Communication skills

Time management

Organization

Team collaboration

Customer service

Attention to detail

Education

High School diploma or GED

Associates Degree in Business Management

Tools

Office equipment

Computer operating systems

Word processing

Spreadsheets

Email

Job description

Mountain View Retirement Village is currently seeking a Operations Manager to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First!) Ownership.

About the Opportunity

Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing function; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office work-flow problems. Serves as the central point of contact for all job applicants at the community. Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks. Other relevant duties as may be assigned by the Executive Director or designee.

Critical Success Factors

Superior communication skills, with the ability to effectively communicate in English, both orally and in writing and comprehend same. Resilient, dependable and punctual, with a professional demeanor. Ability to successfully self-manage time and work priorities and provide timely, accurate reporting to the appropriate people. Must be adaptable and flexible in response to resident and staff needs. Willingness to collaborate with others and work as part of a team. Must possess strong organization and multi-tasking capabilities. Compassionate, empathetic, and a careful listener. Exhibits positive customer service that includes respectfulness, friendliness and willingness to assist

Minimum Qualifications

Minimum of a High School diploma or GED required; Associates Degree in Business Management preferred. Prior office and payroll experience preferred. Experience with interviewing, training, supervising and evaluating office staff preferred Experience with using various types of office equipment, computer operating systems, word processing programs, spreadsheets and e- mail preferred.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pinnacle Senior Living is a dynamic organization in a rapidly expanding Independent and Assisted Living industry. Our focus to create and maintain assisted and independent living communities that set the standard in each of their individual markets. The 52 Pinnacle Senior Living communities operate across 6 states, and we expect our growth to continue. These communities operate independently with the support of the “Service Center,” a world-class service team to allow local leaders and their teams to focus solely on the day-to-day care of their residents and overall operations.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.