Business Office Manager

Talentify; Taylor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Prescription drug insurance

Flexible pay options

401K

HSA/FSA

Pet insurance

Tuition reimbursement

Referral bonuses

Job summary

MediLodge's The Lodge at Taylor seeks a Business Office Manager to oversee the facility's business office operations, including Medicaid applications, billing, collections, and resident trust accounting. You will collaborate with the Central Billing Office and leadership to ensure accurate billing and compliant processes.

The role requires a high school diploma with at least one year in a Skilled Nursing Facility business office and prior supervisory experience is preferred.

Qualifications

• High School Diploma required with at least 1 year in a Skilled Nursing Facility business office billing/collections and patient trust accounting.
• Prior supervisor experience in a business office setting is preferred.

Responsibilities

• Supervises Business Office staff including Receptionist and Assistant BOM.
• Collaborates with Administrator, Central Billing Office, Regional Business Office Manager, and Regional Director of Operations.
• Oversees hiring and training of business office staff.
• Manages resident trust accounting and security of patient funds.
• Oversees patient billing for Medicare, Medicaid, Insurance, Private, and Other Payers.
• Ensures timely collections and balances due from residents.
• Coordinates Medicaid pending applications and conversions for timely resolution.
• Performs month-end closing of the billing system per policy and timelines.
• Ensures accuracy of patient bills and collection letters.
• Coordinates with Central Billing Office to clear claim edits and rejections.
• Coordinates responses to audit requests.
• Performs all other duties as assigned.

Skills

PCC billing

RFMS

Excel

PowerPoint

Word

Reading & interpretation

Education

High School Diploma

Job description

Business Office Manager

Facility: The Lodge at Taylor

Why MediLodge?

• Michigan’s Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
• Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
• Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
• Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
• Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.

Key Benefit Package Options?

• Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
• Pet Insurance: Three options available
• Education Assistance: Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options
• Unlimited Referral Bonuses.

Summary

The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.

Qualifications

Education / Experience

• High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Prior supervisor experience in a business office setting preferred.

Job Functions

• Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
• This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
• Responsible for the supervision, hiring and training of the business office staff.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
• Responsible for ensuring collections of balances due from residents while in the facility.Manages the Medicaid pending application and conversion process to ensure timely resolution.
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Ensures patient bills and collection letters are processed accurately and timely.
• Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
• Coordinate responses to various audit requests.
• All other duties as assigned.

Knowledge / Skills / Abilities

• Point Click Care (PCC) billing system experience preferred.
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• Experience using Excel, Power point, and Word.
• Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.