Business Office Manager

Benedictine; St. Louis (MO); On-site; USD 77,000 - 85,000; Full time

Benefits offered by this job

PTO

Retirement plan

Medical insurance

Dental insurance

Vision insurance

Education assistance

Tuition reimbursement

Paid training

Job summary

Nazareth Living Center is seeking a Business Office Manager to oversee revenue cycle management and billing for admitted residents. You will serve as a liaison between the community and the Support Center, ensuring accurate financial paperwork and compliant AR/AP processes.

The role requires 2+ years in a business office management position with healthcare billing experience, strong accounting software skills, and a focus on accurate month-end closes and cost reporting.

Qualifications

• Associate’s Degree in a business-related field or equivalent experience
• 2+ years of Business Office Manager experience
• 1+ year healthcare accounts receivable/payable experience
• Accounting and general office software proficiency

Responsibilities

• Oversee revenue cycle management and billing processes
• Serve as liaison between Nazareth Living Center and the Support Center
• Ensure admissions and financial paperwork are complete for admitted residents
• Manage resident set-up, charges, payers and private pay setup
• Perform eligibility checks and verify insurance benefits
• Initiate financial conversations and collect down payments per policy
• Drive Medicaid application process for applicable residents
• Manage census and daily bank deposits
• Process payments and vendor invoices per corporate policies
• Oversee Resident Trust Account and petty cash
• Perform month-end close activities and reconcile expenses to revenue
• Complete annual Medicaid and Medicare Cost Reports
• Participate in AR aging reviews and assist centralized billing
• Manage staffing and performance of assigned team
• Promote the Benedictine Mission and Core Values

Skills

Accounts receivable

Accounts payable

Billing systems

Office software

Education

Associate's Degree in business-related field

Tools

Billing system

Accounting software

Online payer portals

Job description

The Business Office Manager is responsible for the community’s revenue cycle management processes and serves as a liaison between the community and the Support Center.

• Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
• Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
• Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
• Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
• Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
• Responsible for initiating financial conversations and collecting down payments at referral following the Benedictine Collection Policy. These payments can be related to private pay room and board, private room differentials, copays, deductibles, estimated spenddowns, etc. This includes ongoing billing collection for in-house residents and final bill collection upon discharge.
• Drives the Medicaid application process for applicable residents.
• Responsible for census management for the community.
• Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed
• Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
• Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
• Performs applicable month-end close activities and reconciles Expenses to Revenue on a monthly basis.
• Completes annual Medicaid and Medicare Cost Reporting and other year-end activities.
• Participates in monthly accounts receivable aging review and assist centralized billing office as needed for collection activities or other follow-up items.
• Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team.
• Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.

Qualifications Required

• Asociate’s Degree in business-related field or combination of High School Diploma and comparable experience
• Two (2) or more years of Business Office Manager experience
• One (1) or more years of healthcare accounts receivable and/or accounts payable experience
• Accounting and general office software proficiency and use of general office equipment

Qualifications Preferred

• One (1) year prior management experience

EEO/AA/Vet Friendly

$77,000 - 85,000 per year

A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. For more information visit our website at www.benedictineliving.org.

Why work for Nazareth?

We offer competitive salary, top-tier benefit options, and a welcoming community.

What’s in it for you?

• Medical, dental and vision benefits. Nazareth offers two affordable, low deductible health plans to choose from
• PTO accrual from day one - accrue one day per pay period
• 403(b) with company match
• Employer sponsored Life and Short-Term Disability insurance
• Flex spending account
• Generous tuition reimbursement
• Paid training
• Great coworkers!

At Nazareth Living Center, our values are Sacredness, Integrity, Hospitality and Collaboration.

#BHSNazareth