Business Office Manager

Lifepoint Health®; Plano (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Education & Tuition Support

Wellness programs

Career development

Brand new facility

Job summary

Texas Rehabilitation of Plano, part of Lifepoint Health, is opening a brand-new inpatient rehabilitation facility in 2026. We seek a Business Office Manager who will manage census reporting, billing workflows and patient financial counseling to support uncompromised care.

You will collaborate with Utilization and payer teams to ensure timely pre-certifications, accurate deposits, and robust financial records. A strong background in AR and supervisory experience is preferred for this pivotal role.

Qualifications

• Associates degree or higher in business administration, accounting preferred, or related work experience.
• Experience in accounts receivable at psychiatric healthcare facility.
• Valid driver’s license preferred; CPI training within 30 days of hire and prior to patient contact.

Responsibilities

• Record and report census and admission information.
• Serve as contact regarding benefit determination within departmental timelines.
• Perform upfront collections, financial counseling and data processing.
• Ensure accurate posting of financial activity and AR balances.
• Coordinate with Utilization to complete pre-certifications, certifications and appeals.
• Correspond with commercial and managed care payers.
• Perform insurance benefit verification and financial counseling.
• Review deposits for accuracy and balance cash daily.
• Maintain accurate records of financial transactions for the facility.
• Assist the Financial Counselor to ensure payments are received by clients.
• Display fiscal responsibility.

Skills

Accounts receivable management

Leadership / supervisory experience

CPI training readiness

Education

Associates degree or higher in business administration or accounting preferred

Job description

Texas Rehabilitation of Plano is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Come join us in our journey of opening a brand-new hospital!

More about our team

Texas Rehabilitation of Plano is a brand-new 40 bed inpatient rehabilitation facility opening in 2026. We offer high-quality, compassionate care for a wide variety of patients in need. Our teams provide evidence-based, transformational care for a broad range of rehabilitation concerns in a compassionate, comfortable environment.

How you'll contribute

A Business Office Manager who excels in this role:

• Accurately records and reports census and admission information.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Performs upfront collections, financial counseling and data processing
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
• Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
• Corresponds effectively with commercial and managed care payers.
• Performs insurance benefit verification and financial counseling in a timely manner.
• Reviews deposits to ensure accuracy and balances cash daily.
• Ensures accurate records of financial transactions for the facility.
• Assists the Financial Counselor to ensure payments are received by clients.
• Displays fiscal responsibility.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand new facility: Brand new hospital, built from the ground up, with cutting edge equipment and technology!

What we're looking for

Applicants should possess the following qualifications and skills:

• Applicants should possess the following qualifications and skills:
• Education: Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience.
• Experience: Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
• License: Valid driver’s license preferred; completed Crisis Prevention Training (CPI) within 30 days of hire and prior to patient contact.

EEOC Statement

Texas Rehabilitation of Plano is an Equal Opportunity Employer. Texas Rehabilitation of Plano is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.