Business Office Manager

Pineville

Pineville, Northern (NC, KY)

Hybrid

USD 55,000 - 75,000

Full time

8 days ago

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Benefits offered by this job

Paid Time Off

Benefits

Professional Growth

Job summary

Pineville Rehabilitation & Living Center in Pineville, NC is seeking a Business Office Manager to supervise daily office operations and coordinate closely with residents, families, leadership, and outside agencies to ensure accurate and efficient financial processes.

The role covers billing, accounts receivable, and ensuring compliance with Medicare/Medicaid and commercial insurance; you will maintain organized records and lead a small team, promoting excellent service and policy adherence.

Qualifications

2–3 years of Business Office experience in Skilled Nursing/Long-Term Care preferred.
Knowledge of Medicare, Medicaid, and commercial insurance.
Strong organizational skills and exceptional attention to detail.
Excellent communication and interpersonal skills.
Ability to work effectively with residents, families, staff, insurance providers, and outside agencies.
Strong leadership and problem-solving abilities.
Proficiency with Microsoft Word, Excel, Windows, and other computer applications.
Ability to implement and consistently follow established policies and procedures.

Responsibilities

Oversee daily Business Office operations.
Work closely with residents and families regarding financial matters.
Maintain accurate resident financial records and documentation.
Assist with billing and accounts receivable processes.
Work with Medicare, Medicaid, and commercial insurance.
Communicate with insurance companies and government agencies as needed.
Ensure Business Office policies and procedures are consistently followed.
Collaborate with facility leadership and other departments.
Maintain organized and accurate records.
Assist with additional Business Office responsibilities as needed.

Skills

Business Office Experience

Medicare/Medicaid/Insurance

Organizational Skills

Communication Skills

Team Leadership

Microsoft Word

Excel

Windows

Other Computer Applications

Tools

Microsoft Word

Excel

Windows

Job description

Business Office Manager

Job Summary:

At Pineville Rehabilitation & Living Center, your loved one is our loved one. We are committed to resident satisfaction and providing services that recognize the specific needs of each person in our care. As a Business Office Manager, you will play a key role in overseeing the day-to‑day functions of our Business Office, working closely with residents, families, facility leadership, insurance providers, and government agencies to ensure accurate and efficient business office operations.

Key Responsibilities:

Oversee daily Business Office operations
Work closely with residents and families regarding financial matters
Maintain accurate resident financial records and documentation
Assist with billing and accounts receivable processes
Work with Medicare, Medicaid, and commercial insurance
Communicate with insurance companies and government agencies as needed
Ensure Business Office policies and procedures are consistently followed
Collaborate with facility leadership and other departments
Maintain organized and accurate records
Assist with additional Business Office responsibilities as needed

What We're Looking For:

2–3 years of Business Office experience in Skilled Nursing/Long-Term Care preferred
Knowledge of Medicare, Medicaid, and commercial insurance
Strong organizational skills and exceptional attention to detail
Excellent communication and interpersonal skills
Ability to work effectively with residents, families, staff, insurance providers, and outside agencies
Strong leadership and problem-solving abilities
Proficiency with Microsoft Word, Excel, Windows, and other computer applications
Ability to implement and consistently follow established policies and procedures