Business Office Manager

MediLodge of Midland; Midland (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

401K

Job summary

MediLodge of Midland seeks a Business Office Manager to oversee the facility's business office operations, including Medicaid applications, billing, and collections. The BOM will supervise staff, ensure resident trust accountability, and coordinate with the Central Billing Office to maintain accuracy and compliance.

The role requires at least one year in a SNF business office with billing experience; supervisory skills are preferred, with familiarity with PCC and RFMS systems being a plus.

Qualifications

• High school diploma required with at least one year in a skilled nursing facility business office, including billing and patient trust accounting.
• Supervisory experience in a business office setting preferred.
• Experience with PCC billing and RFMS systems is highly desirable.

Responsibilities

• Supervises business office staff including Receptionist and BOM as applicable.
• Oversees Medicaid applications, billing, and collections processes.
• Ensures accuracy of resident trust accounting and patient billing.
• Coordinates with Central Billing Office and other departments as needed.
• Maintains month-end closing and responds to audit requests.

Skills

PCC billing system

RFMS experience

Excel

PowerPoint

Word

Analytical reading

Communication

Education

High School Diploma

Tools

Point Click Care (PCC)

RFMS

Microsoft Office

Job description

• MediLodge of Midland
• 4900 Hedgewood Dr
• Midland, MI 48640, USA

Description

Business Office Manager

Facility: MediLodge of Midland

Why MediLodge?

• Michigan’s Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
• Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
• Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
• Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
• Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.

Key Benefit Package Options?

• Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
• Education Assistance: Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options

Summary:

The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.

Qualifications:

Education/Experience:

• High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Prior supervisor experience in a business office setting preferred.

Job Functions:

• Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
• This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
• Responsible for the supervision, hiring and training of the business office staff.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
• Responsible for ensuring collections of balances due from residents while in the facility.
• Manages the Medicaid pending application and conversion process to ensure timely resolution.
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Ensures patient bills and collection letters are processed accurately and timely.
• Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
• Coordinate responses to various audit requests.
• All other duties as assigned.

Knowledge/Skills/Abilities:

• Point Click Care (PCC) billing system experience preferred.
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• Experience using Excel, Power point, and Word.
• Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.