Business Office Manager

Brookdale Senior Living; Lodi (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Assistance program

Employee discounts

Referral program

Wage advances

Voluntary benefits

Paid time off

Paid holidays

Life insurance

Adoption benefit

Disability insurance

FSA

HSA

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a dedicated Business Office Manager in California to oversee community office operations, payroll processing, billing accuracy, and receivables. The role requires collaboration with HR to optimize staffing and labor costs while maintaining high service standards for residents and families.

You will lead vendor interactions, ensure timely payments, and uphold regulatory compliance within a thriving senior living community setting.

Qualifications

• Associate degree (A.A.) or equivalent from two-year college or technical school required.
• Minimum of three years related experience and/or training; prior managerial and office experience preferred.

Responsibilities

• Lead business office operations for the community, ensuring timely billing and receivable collection.
• Oversee payroll processes to ensure accurate and timely payment of staff.
• Manage vendor invoices and ensure timely payment and compliance with policies.
• Collaborate with HR to minimize premium labor and improve efficiency across the site.
• Communicate effectively with residents, families, vendors and associates to maintain service quality.

Skills

Leadership

Payroll management

Accounts receivable

Vendor management

Communication

Education

Associate degree or equivalent

Three years related experience

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

• Leader primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
• Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
• Responsible for overseeing payroll process to ensure that associates are paid correctly.
• Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture.
• Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.

May also directly supervise another department.

Brookdale is an equal opportunity employer and a drug-free workplace.