Business Office Manager

OnShift, Inc.; Lee (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Medical

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts

Job summary

Next Step Healthcare is seeking a Business Office Manager to lead all business office functions in a skilled nursing facility environment. The role emphasizes billing, collections, and regulatory compliance to meet financial goals.

You will support staff retention and efficiency while ensuring accurate financial reporting. The position requires knowledge of Medicare/Medicaid workflows and collaboration with cross-functional teams to optimize operations and patient service delivery.

Qualifications

• Association/degrees preferred or equivalent work experience.
• Fundamental knowledge of basic accounting principles and agency reimbursement programs.
• Healthcare billing experience in long term care setting, required.
• Supervisory experience preferred.
• Regular attendance required.

Responsibilities

• Performs billing and collecting tasks for Private Pay, Medicaid, Hospice and Managed Care.
• Oversees completion of all business office tasks.
• Reviews financial data to monitor progress toward goals and implements improvements.
• Participates in plans of improvement directed by leadership and compliance teams.
• Provides training to business office staff to ensure performance.
• Promotes open communications with internal and external customers and liaisons.
• Participates in cash acceleration and special projects as directed.
• Coordinates meetings and training workshops as assigned.
• Keeps abreast of state, federal and company policies and regulations.

Skills

Fundamental accounting principles

Healthcare billing experience

Education

Associate degree in accounting, healthcare administration or business management

High school diploma with equivalent work experience

Job description

The Landing at Laurel Lake is looking for a Business Office Manager

At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.

POSITION SUMMARY:

TheBusiness Office Managerwill perform and oversee the successful and timely completion of all business office functions as prescribed by the internal Business Office Policy and Procedure, within the parameters established by state and federal regulation, and as necessary to achieve the financial and operational goals of the facility. TheBusiness Office Managerwill support an environment that promotes optimal efficiencies, staff retention and superior quality of business office employees.

RESPONSIBILITIES:

• Performs all billing and collecting task for Private Pay, Medicaid, Hospice and Managed Care. Assists with Medicaid Pending application process as needed.
• Performs and oversees the completion of all business office related tasks
• Reviews, analyzes and interprets financial data to monitor progress toward established goals; identifies deterrents to success and implements improvements as necessary to enhance efficiencies and results; facilitates effective problem resolution and development of business office goals and objectives.
• Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended or required by Business Office Consultant, Regional Director of Business Office Operations, Internal Audit, or any other company or regulatory compliance consultant or entity. Communicates progress toward goals and continuing obstacles to Executive Director and group management team, verbally or in writing, as dictated by company standards.
• Provides training to business office employees that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies
• Promotes open communications between internal and external customers and employees to enhance cooperative efforts, improve business office performance and assure consistently positive outcomes; maintains a strong working rapport with critical contacts and liaisons such as Medicaid caseworkers, resident representatives, third party administrator representatives, facility department managers and group personnel
• Participates in cash acceleration and any other special projects as warranted and directed by Executive Director
• Coordinates, facilitates and participates in periodic meetings and training workshops as assigned
• Keeps abreast of current state, federal and company policies, procedures and regulations

QUALIFICATIONS:

• Associate degree in accounting, healthcare administration or business management preferred or a high school diploma with equivalent work experience
• Fundamental knowledge of basic accounting principles and agency reimbursement programs.
• Healthcare billing experience in long term care setting, required
• Supervisory experience, preferred
• Must be capable of maintaining regular attendance

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees.

Next Step Healthcare is an Equal Opportunity / Affiuative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.