Business Office Manager

Carefree Living; Ely (MN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Flexible schedules

Competitive wages

Paid training

401K

Job summary

Carefree Living in Ely, MN is seeking an organized, detail-oriented Business Office Manager to oversee billing, scheduling, payroll, HR, and front-desk operations in our Assisted Living community.

This role partners with residents, families, and county case managers to ensure accurate billing, HIPAA compliance, high-quality service, and smooth daily operations; previous healthcare administrative experience is preferred, with opportunities for professional growth.

Qualifications

• Minimum of two years of business office or administrative experience; healthcare experience preferred.
• Business, Accounting, Human Resources, or related education preferred.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Experience with scheduling, payroll, billing, or office management preferred.
• Excellent communication and customer service skills.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently while collaborating effectively with multiple departments.
• Professional, dependable, and committed to providing outstanding service.

Responsibilities

• Maintain resident billing, statements, authorizations, and business office functions
• Complete and maintain census reports while ensuring accuracy of resident information
• Coordinate resident billing processes, collections, and payer authorizations
• Assist with recruitment, onboarding, and new hire compliance
• Coordinate interviewing and hiring activities for direct care staff
• Create and maintain weekly staff schedules
• Review, edit, and verify employee timecards for payroll processing
• Provide leadership and support to office staff while promoting teamwork and accountability
• Maintain resident confidentiality and ensure HIPAA compliance
• Build positive relationships with residents, families, county case managers, referral sources, and community partners
• Support quality improvement initiatives and operational goals
• Participate in leadership meetings and assist with special projects and community events
• Provide exceptional customer service to residents, families, employees, and visitors
• Perform additional duties as assigned by the Executive Director

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Organization

Time management

Communication

Education

Business/Accounting/HR degree

Tools

Microsoft Office

Job description

Our Ely Carefree Living community is seeking an organized, motivated, and detail-oriented Business Office Manager to join our growing Assisted Living community. At Carefree Living, we are proud to be a caring and supportive employer where teamwork, communication, and professional growth are valued. We believe exceptional resident care begins with a strong administrative team, and we are committed to creating an environment where employees feel appreciated, supported, and empowered to succeed.

This is an excellent opportunity for an experienced administrative professional who enjoys balancing operations, human resources, scheduling, payroll, billing, and customer service while making a meaningful impact on the daily success of our community.

Schedule:

Monday-Friday, full-time

Additional hours as needed to support community operations

RESPONSIBILITIES:

• Maintain resident billing, statements, authorizations, and business office functions
• Complete and maintain census reports while ensuring accuracy of resident information
• Coordinate resident billing processes, collections, and payer authorizations
• Assist with recruitment, onboarding, and new hire compliance
• Coordinate interviewing and hiring activities for direct care staff
• Create and maintain weekly staff schedules
• Review, edit, and verify employee timecards for payroll processing
• Provide leadership and support to office staff while promoting teamwork and accountability
• Maintain resident confidentiality and ensure HIPAA compliance
• Build positive relationships with residents, families, county case managers, referral sources, and community partners
• Support quality improvement initiatives and operational goals
• Participate in leadership meetings and assist with special projects and community events
• Provide exceptional customer service to residents, families, employees, and visitors
• Perform additional duties as assigned by the Executive Director

QUALIFICATIONS:

• Minimum of two years of business office or administrative experience; healthcare experience preferred
• Business, Accounting, Human Resources, or related education preferred
• Strong organizational and time management skills with the ability to manage multiple priorities
• Experience with scheduling, payroll, billing, or office management preferred
• Excellent communication and customer service skills
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Ability to maintain confidentiality and exercise sound judgment
• Ability to work independently while collaborating effectively with multiple departments
• Professional, dependable, and committed to providing outstanding service

BENEFITS:

• Flexible Schedules/Work-life balance
• Competitive WagesPaid Training
• Customized orientation plan for your professional development
• Employee Recognition Programs
• Medical/Dental/Vision insurance, company paid basic life and AD&D insurance
• Flex Spending, Dependent Care & HSA options available
• 401K with employer match
• Free meals
• Paid Time Off

Carefree Living is an EOE/Drug Free/AA Employer.