Business Office Manager

Nancy Hart Operations LLC; Cedar Hill (MO); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid Time Off

Optional Daily Pay

Short/Long-Term Disability

Job summary

Apploi is seeking a Business Office Manager to lead financial operations in a skilled nursing setting. The role requires at least 2 years of skilled nursing billing experience and entails managing billing, AR, collections, and compliance within the center.

The ideal candidate will supervise staff, coordinate with family, and ensure accurate payer documentation in the EHR while maintaining privacy and timely financial reporting. This is a full-time on-site position in Missouri.

Qualifications

• Minimum 2 years of skilled nursing billing experience.
• Experience with Medicaid, Medicare, and Private Pay preferred.
• Proficient with Microsoft Office and HRIS systems.
• Strong privacy and confidentiality mindset.
• Detail-oriented with ability to meet deadlines.

Responsibilities

• Manages billing, accounts receivable, and collection activities in the center.
• Organizes, evaluates, and monitors business office operations and supervises assigned personnel.
• Meets with family members to gather information and ensures payer sources are documented in the EHR.
• Assists with Medicaid Pending applications and coordinates with outside agencies to finalize center coverage.
• Maintains integrity and confidentiality of all patient financial data.
• Performs collection activities for patient carriers.
• Establishes and maintains a system of financial record keeping including receipts, deposits, and payments.
• Interacts with home office billing team and payers to define billing requirements and ensure prompt payment of claims.
• Manages census activities with nursing and admissions for balancing.
• Produces reports for analysis as needed.
• Manages month-end close related to charge capturing and invoicing to payors.
• Ensures compliance with billing policies and procedures.
• Monitors AR, billing, and collections projects within the center.
• Manages Resident Trust Account reconciliations and Center Petty Cash.

Skills

Billing expertise

Accounts receivable

Interpersonal skills

Attention to detail

Team player

Education

High school diploma or GED

Some college/technical coursework

Tools

Microsoft Office Suite

HRIS

Computers & hardware

Job description

Are you a seasoned professional with a proven track record in long-term care billing and a passion for excellence? We are seeking a Business Office Manager to lead and manage critical financial operations in a skilled nursing setting. If you have a minimum of 2 years of skilled nursing billing experience and thrive in a dynamic environment, we’d love to hear from you!

Pay, Benefits and Perks of Business Office Manager (BOM):

• Comprehensive benefits, including health, vision, and dental insurance

• Paid Time Off

• Optional Daily Pay

• Short Term and Long Term Disability

Essential Functions of Business Office Manager (BOM):

• Manages billing, accounts receivable, and collection activities in the center.

• Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.

• Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.

• Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize center coverage through Medicaid.

• Ensures integrity and confidentiality of all patient financial data.

• Performs collection activities for patient carriers.

• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.

• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.

• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.

• Produces reports for analysis purposes as needed.

• Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.

• Ensures compliance with all policies and procedures relating to billing.

• Monitors all ongoing projects related to AR, billing, and collections within the center.

• Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.

• Manages Center Petty Cash to include reconciliation and reimbursement weekly and monthly.

• Maintains personnel files in compliance with applicable legal requirements

Qualifications of Business Office Manager (BOM):

• High school diploma or general equivalency is required, with some college or technical school course work and minimum of three years of job-related experience, preferably in Office Management department, or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.

• Experience with Medicaid, Medicare, & Private Pay is preferred

• Experience in Office Management is preferred

• Skilled nursing, geriatric and long-term care experience is preferred

• Proficient knowledge of computer software (Microsoft Office Suite) and computer hardware, and use of HRIS system

• High level of interpersonal skills to handle sensitive information and documentation while maintaining privacy/confidentiality.

• Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.

• Good to excel spelling, grammar and written communication skills.

• Excellent telephone and oral communication skills.

• Must be a team player along with the ability to work independently and efficiently in a fast-paced environment.

• Ability to operate most standard office equipment (printers, copiers, fax, etc).

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics（“protected class”）including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.