Business Office Manager

Elderwood at Burlington; Burlington (VT); On-site; USD 61,000 - 79,000; Full time

Benefits offered by this job

Weekly pay

Gas Allowance

Tuition Assistance

Ferry reimbursement

401(k) with employer match

Health benefits

Professional growth opportunities

Job summary

Elderwood at Burlington, located in Burlington, Vermont, seeks a detail-oriented Business Office Manager for its leadership team. The role oversees daily financial operations, AR, and Medicare/Medicaid billing to ensure timely reimbursements and accuracy, supporting residents and families.

Key duties include supervising business office staff, coordinating billing, and maintaining HIPAA-compliant records, with a salary range of $60,840 to $79,092 per year.

Qualifications

• Minimum of 5 years of billing, accounts receivable, or business office experience.
• Minimum of 1 year of supervisory experience.
• Working knowledge of Medicare Part A and B, Medicaid, and third-party insurance billing.
• Experience with collections and accounts receivable management.
• Knowledge of Medicaid eligibility requirements and application processes.
• High school diploma or equivalent; business training in bookkeeping and office administration preferred.
• Associate degree preferred.
• Proficiency in Microsoft Excel and general computer applications.
• Strong organizational, detail-oriented, and problem-solving abilities.
• Excellent communication and customer service skills.
• Long-term care/healthcare business office experience highly preferred.

Responsibilities

• Oversee accounts receivable, including private pay billing, collections, and follow-up.
• Coordinate Medicare, Medicaid, and third-party insurance billing for timely reimbursement.
• Assist residents with Medicaid applications and eligibility documentation.
• Monitor AR aging, collections activity, and monthly financial reporting.
• Reconcile resident accounts, census, deposits, and month-end transactions.
• Manage resident funds, petty cash, and related records.
• Oversee financial paperwork for admissions, readmissions, discharges.
• Verify insurance coverage and communicate responsibilities to residents and families.
• Provide supervision to Business Office staff and ensure HIPAA compliance.

Skills

Billing & AR

Supervisory

Communication

Customer service

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Excel

Job description

Business Office Manager

Elderwood at Burlington | Burlington, Vermont

Salary Range: $60,840 - $79,092 / year

Bring Your Financial Expertise to a Team That Makes a Difference.

Are you an experienced billing and accounts receivable professional ready to take the next step in your career? Do you enjoy leading a team, solving problems, and keeping financial operations running smoothly?

At Elderwood at Burlington, we're looking for a detail-oriented and motivated Business Office Manager to join our leadership team!

This is an opportunity to put your healthcare billing and financial management experience to work in a meaningful environment. You'll oversee essential business office operations, manage accounts receivable, support insurance and Medicaid billing processes, and help ensure the financial well‑being of our facility while supporting the residents and families we serve.

Why Join Elderwood at Burlington?

• Competitive annual salary: $60,840 - $79,092
• NEW Gas Allowance Benefit for eligible Full-Time and Part-Time Team Members
• Weekly pay
• Tuition Assistance
• Ferry reimbursement
• Generous employee referral bonuses
• 401(k) with employer match
• Full suite of health benefits (medical, dental, vision, etc.)
• Opportunities for professional growth and development

Business Office Manager Position Overview

As the Business Office Manager, you'll oversee the daily financial and administrative operations of the facility's business office. You'll play a key role in managing accounts receivable, coordinating billing and collections, maintaining accurate financial records, and ensuring timely reimbursement from Medicare, Medicaid, private pay, and third-party insurance sources.

You'll also provide direct supervision and guidance to business office support staff while working closely with facility leadership, residents, families, and external agencies.

At Elderwood, we believe that strong operations help make exceptional resident care possible. We're looking for someone who takes pride in their work, supports their team, and understands the importance of accuracy, accountability, and compassion.

Responsibilities

• Oversee accounts receivable, including private pay billing, collections, and outstanding account follow-up.
• Coordinate Medicare, Medicaid, and third-party insurance billing to support timely and accurate reimbursement.
• Assist residents and responsible parties with Medicaid applications, eligibility requirements, and required documentation.
• Monitor accounts receivable aging, collection activity, and monthly financial reporting.
• Reconcile resident accounts, census records, deposits, and month-end financial transactions.
• Manage resident funds, facility petty cash, and related financial records.
• Oversee admission, readmission, and discharge financial paperwork and documentation.
• Verify insurance coverage and communicate financial responsibilities and coverage changes to residents and families.
• Provide leadership, supervision, and guidance to Business Office support staff.
• Maintain compliance with company policies, financial procedures, and HIPAA requirements.

What We're Looking For

• Minimum of 5 years of billing, accounts receivable, or business office experience required.
• Minimum of 1 year of supervisory experience required.
• Working knowledge of Medicare Part A and B, Medicaid, and third-party insurance billing.
• Experience with collections and accounts receivable management.
• Knowledge of Medicaid eligibility requirements and application processes, including documentation and follow-up.
• High school diploma or equivalent required; business training in bookkeeping and office administration preferred.
• Associate degree preferred.
• Proficiency in Microsoft Excel and general computer applications.
• Strong organizational skills, attention to detail, and problem-solving abilities.
• Excellent communication and customer service skills.
• Long-term care, skilled nursing, assisted living, or other healthcare business office experience highly preferred.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.