Business Office & Front Desk Lead

Avista Senior Living; Lehi (UT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

401k after 1 year

Employee Assistance Program

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Spring Gardens Senior Living in Lehi, UT is seeking a Business Office Manager to run clerical, bookkeeping, payroll, AR/AP and resident billing operations in coordination with the Executive Director.

You will supervise the front desk, maintain resident and employee files, manage vendor communications, and support departments to ensure compliant, smooth operations that enhance residents' experience.

Experience in senior living is preferred; strong customer service and problem-solving are essential.

Qualifications

• Customer service skills essential for interacting with residents and families.
• Strong interpersonal communication to coordinate with multiple departments.
• Excellent time management to handle payroll, AP/AR, and front desk responsibilities.
• Good problem-solving abilities to address residents' and staff needs.

Responsibilities

• Process bi-weekly payroll and new hire paperwork, including background checks.
• Maintain accounts receivable, accounts payable and resident billing operations.
• Oversee front desk operations, answer calls, and ensure lobby tidiness and organization.
• Manage vendor files, purchase orders, and maintain all staff and resident files.
• Conduct monthly new hire orientation and audits of files for regulatory compliance.
• Oversee mail/package flow and ensure efficient operations across departments.
• Assist with sales process through welcoming prospects and families touring the community.
• Assist with petty cash handling and reimbursements.

Skills

Customer service

Interpersonal communication

Time management

Problem-solving

Job description

Spring Gardens Senior Living in Lehi, UT is seeking a Business Office Manager to run clerical, bookkeeping, payroll, AR/AP and resident billing operations in coordination with the Executive Director.

You will supervise the front desk, maintain resident and employee files, manage vendor communications, and support departments to ensure compliant, smooth operations that enhance residents' experience.

Experience in senior living is preferred; strong customer service and problem-solving are essential.