Business Office Coordinator

Aviata at Coral Bay; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Aviata Health Group is seeking a detail-oriented Business Office Coordinator to support financial and administrative operations at our West Palm Beach center.

Responsibilities include managing resident trust funds, insurance premium payments, census reporting, and Medicaid-related documentation, with emphasis on compliance and resident/family/vendor support. Prior healthcare billing experience is preferred.

Qualifications

• Previous experience in healthcare business office, billing, or administrative support preferred.
• Knowledge of Medicaid, Medicare, and insurance processes is a plus.
• Strong organizational and reconciliation skills with attention to detail.

Responsibilities

• Manage and reconcile Resident Trust Funds.
• Oversee resident/patient insurance premium payments for center-managed income.
• Manage census entry, reporting, and reconciliation.
• Participate in IDT Utilization Review processes and reporting for LTC conversions.
• Manage the collection and flow of Medical Pending documentation.
• Assist with Medicaid Pending payer discussions and conversions.
• Submit Level of Care documentation for Medicaid Pending cases.
• Apply for disability and Representative Payee status for residents.
• Complete annual Representative Payee reporting to Social Security.
• Ensure Personal Needs Allowance for LTC Medicaid-eligible residents.
• Assist with private collections and payment follow-up.
• Manage payer and billing information between center and billing office.
• Manage petty cash; process vendor payment requests.
• Complete AHCA Nursing Home Utilization Reporting monthly.
• Apply for Medicare Part B and D for residents.
• Assist residents, families, and vendors with payment concerns.
• Manage disenrollments and documentation.

Skills

Billing & accounting

Reconciliation

Medicaid knowledge

Organizational skills

Communication

Interpersonal skills

Cash management

Vendor management

Job description

Business Office Coordinator

Aviata at Coral Bay

Address: 2939 S Haverhill Rd, West Palm Beach, FL 33415

Experience: 1-2 years

Aviata Health Group is seeking a detail-oriented and organized Business Office Coordinator to support the financial and administrative operations of our center. This role is essential in ensuring accurate billing, resident fund management, and compliance with regulatory requirements while providing excellent support to residents, families, and vendors.

Key Responsibilities:

• Manage and reconcile Resident Trust Funds
• Oversee resident/patient insurance premium payments for center-managed income
• Manage census entry, reporting, and reconciliation
• Participate in IDT Utilization Review processes and reporting for upcoming LTC conversions and potential payer issues
• Manage the collection and flow of Medical Pending documentation
• Assist with Medicaid Pending payer discussions and upcoming conversions
• Submit and obtain required Level of Care documentation for Medicaid Pending cases
• Apply for disability and Representative Payee status on behalf of residents/patients as needed
• Ensure timely completion and submission of annual Representative Payee reporting to Social Security
• Ensure all LTC Medicaid-eligible residents receive entitled Personal Needs Allowance (PNA) from the State and Social Security
• Assist with private collections and payment follow-up
• Manage the flow of payer and billing information between the center and billing office
• Manage, reconcile, and replenish facility petty cash
• Process vendor payment requests
• Complete AHCA Nursing Home Utilization Reporting, including monthly inpatient census days
• Apply for Medicare Part B and Part D on behalf of residents/patients as needed
• Assist residents, families, and vendors with payment-related concerns
• Manage disenrollment’s and ensure proper documentation and follow-through

Qualifications:

• Previous experience in healthcare business office, billing, or administrative support preferred
• Knowledge of Medicaid, Medicare, and insurance processes is a plus
• Strong organizational and reconciliation skills with attention to detail
• Excellent communication and interpersonal skills