Business Office Associate/Registrar

Westchester Community Health Center Logo; Westchester (FL); On-site; USD 32,445 - 39,655; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Job summary

Westchester Community Health Center seeks a full-time Business Office Associate/Registrar in Florida. Responsibilities include directing patients, managing payments, preparing records, and mentoring new employees. Candidates should have a High School diploma and experience in a clerical role. The position offers health and life insurance, paid time off, and a Monday to Friday schedule.

Qualifications

• Satisfactory combination of cashier-related training and experience.
• Good knowledge of Health Center organization and procedures.
• Ability to deal courteously and effectively with the public.

Responsibilities

• Direct patients to medical units and assist with paperwork.
• Collect payments and maintain financial records.
• Conduct client registration interviews and determine payment eligibility.
• Provide guidance to unregistered patients and answer inquiries.
• Mentor new employees and provide necessary training.

Skills

Cash handling

Customer service

Basic mathematical competency

Ability to work under pressure

Education

High School Diploma

Job description

Under the supervision of the Patients Accounts Director, the Business Office Associate/Registrar is responsible for directing patients to the various medical units with all necessary paperwork in place. Work involves responsibility for the generation of encounter forms, the collection of cash or insurance information and processes individual seeking health care. This includes interviewing prospective patients, preparing forms and records, and referring patients to appropriate units.

Collection of payments.

Referrals of patients to appropriate medical units.

Provides guidance for unregistered patients.

Performs daily close-outs of cash.

Generates health center patient identification card.

Ability to interact well with others, courteous, accuracy, neatness, basic mathematical competency to count money and calculate change, reliable, dependable, and ability to function under pressure.

Conducts client registration interviews, obtaining information to determine payment status eligibility.

Prepares forms and records.

Refers patients to appropriate unit.

Answers inquiries concerning registration.

Maintains records and assists in the preparation of reports.

Submits monthly reports to the Director.

Cross covers for Reception and Business Office when needed.

Provides mentoring, coaching, and providing feedback to new employees as they navigate their new roles and responsibilities

Rotates between Health Center sites as directed.

Other duties as assigned.

Qualifications:

A satisfactory combination of cashier related training and experience.

Good knowledge of Health Center organization and procedures.

Ability to prepare and maintain records.

Ability to deal courteously and effectively with the public.

Graduation from a standard High School.

One year of clerical experience or a satisfactory equivalent combination of training and experience.

EOE/M/F/Vet/Disabled

Job Type: Full-time

Pay: $36,050

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Schedule: Monday to Friday

Benefit Conditions: A waiting period may apply