Business Office Assistant

Four County Health and Rehabilitation; Summerville (GA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

MyFlexPay

Paid time off

7 holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability

401(k) with match

Referral bonus

Job summary

Oakview Health & Rehab is seeking an experienced Business Office Associate to support patient financial services and collections. You will handle accounts receivable, patient communications, and pre-admission financial counseling for potential payor sources.

The role requires strong confidentiality, organizational skills, and proficiency with Microsoft Office. This position offers competitive benefits and contributes to a mission-driven nonprofit environment.

Qualifications

• High school diploma or equivalent preferred.
• EEO / M / F / D / V / Drug Free Workplace

Responsibilities

• Assist with the management of the Business Office so that confidentiality of clinical, personnel, and business records are maintained.
• Maintain an accurate census.
• Learn, interpret and analyze accounts receivable reports to provide correct balances and collect outstanding balances.
• Initiate actions to provide accurate balances in a timely manner.
• Communicate with patients, responsible parties, insurance companies and government agencies to collect outstanding receivables.
• Participate in the admission process conducting pre-admission financial counseling to determine payor source.
• Interact with patients and families regarding financial status.
• Assist families with Medicaid application process and ensure compliance with Medicare/Medicaid rules.
• Promote the image of the System through service leadership and communication.
• Contribute to committees and project work within the System.
• Perform other duties to ensure the System's success.

Skills

Communication

Confidentiality

Professionalism

Interpersonal Skills

Dependability

Organizational Skills

Time Management

Adaptability

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Excel

Job description

Join us at Oakview Health & Rehab - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities

Pay: $19.51/hour

Weekly pay

Benefits Offered:

• myFlexPay - ability to receive pay before payday
• Paid time off with ability to cash out
• 7 paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life and Disability
• 401(k) with match
• Referral Bonus Program

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the management of the Business Office so that confidentiality of clinical, personnel, and business records are maintained.
• Maintain an accurate census
• Ability to learn & interpret and analyze the accounts receivable reports and inquiries in order to provide correct balances and to collect outstanding balances.
• Initiate actions necessary in a timely manner to provide accurate balances.
• Communicate with patients and/or responsible parties, insurance companies and government agencies in order to collect outstanding receivables due from them.
• Participate in the admission process conducting pre-admission financial counseling on each prospective patient for the purpose of determining the probable payor source and discussing services available to the patient.
• Interact with patients and families discussing any concerns regarding their financial status with the center.
• Knowledge and compliance with rules and regulations governing payments from Medicare, Medicaid, and insurance companies and demonstrate knowledge and be able to assist families with the Medicaid application process.
• Knowledge and compliance with the procedural guidelines for Accounts Receivable, and Patient Trust Fund.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

SKILLS AND ABILITIES

• Communication: Clear and effective communication, both written and verbal.
• Confidentiality: Keeps information strictly confidential.
• Professionalism: Takes care with grooming and attire to present appropriate professional image, adhering to both the HR and SNS Guidelines for Centers.
• Interpersonal Skills: Builds rapport, manages relationships, and navigates sensitive situations with empathy and professionalism.
• Dependability: Demonstrates consistent, reliable attendance and performance of job responsibilities. Arranges backup coverage in advance and approved by Director of HR for PTO or other absences.
• Organizational Skills: Manages paperwork, maintains records, and keeps track of various tasks and deadlines.
• Time Management: Prioritizes tasks, manages time effectively, and meets deadlines.
• Adaptability: Adjusts to changing priorities, new technologies, and evolving business needs.
• Microsoft Office Suite: Demonstrates effective skills in Microsoft Office, particularly Excel, for data analysis and reporting.

MINIMUM QUALIFICATIONS

High school diploma or equivalent preferred.

EEO / M / F / D / V / Drug Free Workplace

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