Business Office Assistant

Pathfinder Services, Inc.; Huntington, Northern (IN, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Training

PTO & Holidays

Insurance Coverage

403(b) Plan

Tuition Reimbursement

Professional Development

EAP

Job summary

Pathfinder is hiring a Business Office Assistant in Huntington, IN. The role supports front desk operations, family relations, and essential documentation while providing classroom assistance and administrative tasks to ensure smooth daily operations.

You will assist with CACFP documentation, licensing records, and childcare payment processes, while maintaining organized files and helping with program requirements. A supportive team environment awaits.

Qualifications

• Minimum high school diploma or GED.
• Valid driver's license and current auto insurance required.
• Ability to be flexible with schedule as needed.
• Proficient with Microsoft Word and Excel.
• Ability to count change and perform basic accounting.
• Ability to speak, hear, and read English.

Responsibilities

• Front Office & Family Support: greet families, monitor entry, answer calls, deliver friendly service.
• Administrative & Documentation: complete CACFP documentation, file licensing records, support payments.
• Classroom & Child Support: assist in classroom for ~2 hours daily, maintain safety ratios, assist with training.
• Organization & Teamwork: maintain records, manage multiple tasks, participate in meetings and share resources.

Skills

Customer service

Records management

Administrative tasks

English proficiency

Flexible schedule

Communication

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Description

Company: Pathfinder

Job Title: Business Office Assistant

Category: Childcare & Education

Location: Huntington, IN

Job Type: Full-Time

Hours:Mon-Fri 9a-6p (40/hrs.)

Starting Pay:$17.40/hr.

About the Role

As a Business Office Assistant at Pathfinder's Early Learning Center, you'll be one of the first welcoming faces families see when they arrive. You'll help keep the ELC running smoothly by providing excellent customer service, managing important records and documentation, supporting childcare payment and food program processes, and stepping into the classroom when needed.

As a Business Office Assistant at Pathfinder, You Will:

Front Office & Family Support

• Welcome families, visitors, and authorized vendors with professionalism and a friendly approach.
• Monitor building entry and ensure access is limited to parents, emergency contacts, authorized pickups, and approved vendors.
• Answer and direct incoming phone calls at the ELC front desk.
• Provide excellent customer service both in person and over the phone.
• Help create a welcoming and supportive experience for families and visitors.

Administrative & Documentation Support

• Complete required Child and Adult Care Food Program (CACFP) documentation on a daily, weekly, and monthly basis.
• Collect and maintain child and staff documentation required by Indiana Child Care Licensing.
• Maintain required Early Head Start files and documentation.
• Support Early Learning Center voucher and childcare payment processes.
• Complete administrative tasks and documentation assigned by the ELC Administrator.

Classroom & Child Support

• Provide care and support to children in a classroom for approximately two hours each day.
• Regularly provide restroom breaks for staff while maintaining required Indiana Licensing ratios.
• Follow established safety and emergency procedures when supporting children.
• Maintain CPR and First Aid certification and complete required Early Childhood Development training.

Organization & Teamwork

• Maintain accurate records and documentation.
• Manage multiple assignments while responding to changing needs and priorities.
• Participate in staff meetings, in‑services, and assigned committees.
• Share knowledge and resources with coworkers.
• Use sound judgment and contribute positively to the ELC team.
• Follow Pathfinder's Employee Handbook and Policy Manual.

The Impact You'll Make as a Business Office Assistant:

• Create a welcoming first impression for children, families, and visitors.
• Help ensure children and staff have a safe and supportive environment.
• Keep important records and documentation accurate, organized, and up to date.
• Support the ELC's ability to meet licensing, Early Head Start, and CACFP requirements.
• Provide dependable administrative support that allows teachers and ELC leadership to focus on the children and families we serve.
• Contribute to Pathfinder's mission by helping create a positive experience for every person who walks through our doors.

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks – We Care About YOU!

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well‑being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values: People First – Integrity - Contribution – Growth – Empowerment

Requirements

Preferred Minimum Qualifications

• Minimum of a high school diploma/GED.
• Valid driver’s license and current auto insurance required.
• At least 18 years of age.
• Proficient computer skills when using Microsoft Word and Excel.
• Demonstrated ability to count basic change and complete basic accounting.
• Ability to work a flexible schedule if needed.
• Ability to speak, hear, and read the English language.