Business Manager, Procurement Operations

Bank N.A.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank N.A. in Chicago is seeking an experienced administrative professional to support two Procurement Executives. You will manage calendars, coordinate meetings and travel, and handle expense reporting, acting as a trusted advisor to leadership.

The role requires in-office presence three days per week, with potential adjustments. You will also manage office access, organize team events, and help communicate strategic priorities while ensuring efficient operations and risk controls.

Qualifications

• Experience providing executive-level administrative support.
• Strong calendar, travel, and expense management abilities.
• Proven ability to coordinate with stakeholders and run meetings.
• Office operations and security access coordination.

Responsibilities

• Manage calendars and coordinate meetings and rooms.
• Coordinate travel arrangements and expense reports.
• Act as a trusted advisor to the Procurement Executives.
• Oversee Chicago office operations and badge/security access.
• Plan team events and town halls; support social events.
• Provide strategic support and reporting to drive operational effectiveness.

Skills

Calendar management

Travel coordination

Expense reporting

Executive support

Stakeholder coordination

Tools

Microsoft Office

Concur

Job description

Application Deadline:

11/19/2026

Address:

320 S Canal Street

Job Family Group:

Business Management

Administrative support for two Procurement Executives:

Managing calendars and coordinating meetings and meeting rooms etc.
Managing travel arrangements and completing expense reports as needed.
Operate as Member of the Procurement Operations SLT
Management of Chicago office for Procurement personnel Manage access and coordination of security access badges, workstations, lockers/drawer assignments
Manage/coordinate Chicago team events/town halls
Lead/Coordinate social events support
Occasional travel for group meetings, project work, events
In office requirement currently at 3 days per week, subject to change per PC&B leadership direction

Supports an assigned senior leader in executing strategic priorities for the business/group. Gathers and integrates information to promote the effective and profitable operation of the business/group and enhances the Bank's profile in the marketplace. Works with stakeholders to interpret financial and business results, understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the effective management of risk, including operational and compliance risk and management of the attestation/reporting process specific to the business. Provides strategic counsel on community/industry events and directs and coordinates the logistics of these events. Supports the development of effective, consistent communications for the business/group senior leader and for the leadership team. Acts as a trusted advisor to assigned business/group and assists in the development of business strategies and plans to ensure readiness to meet changing business needs & strategies to support future growth. Assists in the development of strategic plans. Supports the determination of priorities, current initiatives and planned initiatives in partnership with the business/group and supports requirements related to strategic management for the business/group. Works with stakeholders to establish the key business initiatives/priorities to support the strategic direction. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Leads the development of the communication strategy focusing on positively influencing or changing behaviour. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Provides input into the planning & implementation of operational programs. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Conducts independent review, analysis, and resolution of strategic issues. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Builds or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Acts as the primary point of contact for service / customer complaint escalations managing the process and communication and following up to ensure customer satisfaction and optimizing overall customer experience. Ensures the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget. Coordinates budgets and reporting to track actual results vs. budget. Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align