Business Manager (57288)

Diamond Baseball Holdings; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Charlotte Knights, the Triple-A affiliate of the Chicago White Sox, is seeking a Business Manager to support the COO, GM and administrative offices.

The role covers gameday cash handling, invoicing, payroll onboarding and general office operations at Truist Field in Charlotte, NC.

Qualifications

• Associate or Bachelor’s degree preferred but not required.
• Experience in an office environment.
• Experience and knowledge of Microsoft Office, including Excel.
• Proven administrative experience supporting multiple people and departments.
• Experience working in an accounting environment and basic understanding of accounting principles.
• Excellent organizational skills, attention to detail and ability to multitask.

Responsibilities

• Assist the Club Chief Operating Officer and General Manager in day-to-day activities.
• Provide assistance to Corporate Finance with bank deposits, gameday cash operations, and invoice processing.
• Manage onboarding and processing payroll for seasonal staff; ensure training compliance.
• Act as I-9 Agent for seasonal and front office staff; 100% compliance.
• Escalate HR queries to Corporate HR as required.
• Create invoices for club partnerships in NetSuite.
• Process time and expense reimbursements and manage credit card tracking.
• Support month-end close tasks with the regional finance team.

Skills

Microsoft Office

Excel

Administrative support

Multitasking

Education

Associate or Bachelor's degree preferred

Tools

NetSuite

Divvy/Bill.com

Job description

Job Details

Job Location: Charlotte, NC 28202

About the Charlotte Knights:

The Charlotte Knights, Triple-A affiliate of the Chicago White Sox, deliver high-caliber baseball at Truist Field in the heart of Uptown Charlotte. Known for their scenic ballpark and strong fan engagement, the Knights create a vibrant and memorable game-day experience. With a focus on player development and community impact, the Knights are a premier destination for baseball in the Carolinas. As part of Diamond Baseball Holdings (DBH), the Knights are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Summary of Responsibilities:

The Business Manager assists the Club Chief Operating Officer, General Manager and Administrative offices, as well as Corporate Finance & Human Resources, with various tasks necessary for baseball office operations. The tasks may include, but are not limited, facilitating gameday cash requirements, generating invoices for the club, making bank deposits either remotely or in person, assisting with seasonal payroll onboarding and processing, and answering general questions. This position may also assist with special projects and game day operations.

Essential Functions of the Job:

• Assist the Club Chief Operating Officer and General Manager in day-to-day activities
• Provide assistance to Corporate Finance by handling activities such as bank deposits, gameday cash operations (as applicable), manual check creation, facilitating invoice and spend approvals, and interacting with vendors and customers
• Manage onboarding and processing payroll for seasonal employees and ensure compliance with all relevant trainings and policies
• Act as the I-9 Agent for all seasonal and front office staff; ensuring 100% compliance
• Escalates local HR queries to the Corporate HR team as required
• Create invoices for the billing of Club partnerships in NetSuite
• Help staff with time and expense reimbursement submissions and manage credit card tracking for receipts and coding in Divvy/Bill.com
• Work with regional finance team to complete month-end close tasks
• Track and submit monthly sales commissions for front office staff
• Assists with the collections of past due receivables
• Bill Major League Baseball affiliate for reimbursables and maintain close relationships with affiliate which includes preparation of the team’s travel money and player/staff per diems
• Assist in the preparation and reporting of sales taxes
• Order, organize, and ensure all office supplies are on hand and that all office machinery are in good working order
• Create relationships with local community partners who supply office and business services or products
• Manage and ensure timeliness with rent and other required payments
• Provide reports from various systems to GM to make business decisions

QualificationsExperience and Qualifications:

• Associate or Bachelors degree preferred but not required
• Experience in an office environment
• Experience and knowledge of Microsoft Office, including Excel
• Proven administrative experience supporting multiple people and departments
• Experience working in an accounting environment and basic understanding of accounting principles
• Excellent organizational skills, attention to detail and ability to multitaskAbility to maintain confidentiality and professionalism