Business Manager

Michael robert Specialty Contractors; Mechanicsburg (Cumberland County); On-site; USD 90,000 - 130,000; Full time

Job summary

Michael Robert Specialty Contracting Technicians is seeking a Business Manager to direct sales and fulfillment activities, lead technicians and subcontractors, and ensure safe, profitable performance.

Based in Mechanicsburg, PA, the role reports to the President and requires extensive construction industry experience, strong communication, and proven project management.

This position offers a dynamic, high-paying environment with daytime hours and bi-monthly pay.

Qualifications

• 10+ years in the construction industry.
• 2 years Management Experience
• 2 years Project Management Experience
• Experience across construction trades
• Fluent knowledge of office technology platforms
• Strong verbal and written communications skills
• Ability to manage customer needs and expectations

Responsibilities

• Manage customer relationships by meeting with them and providing proposals as needed
• Maintain a 4-week outlook and schedule work a week ahead, locking the next week on Thursday by noon
• Invoice clients as work progresses; no unbilled work beyond 2 business days after completion
• Lead safety discussions; conduct monthly briefs and sign-off forms
• Coordinate schedules to maximize profitability for all technicians across projects
• Complete End of Day reports and consolidate EODs for the President
• Focus on employee retention by enforcing high standards
• Follow up on work to assess customer satisfaction
• Partner with the president to drive staff performance
• Pursue new clients and opportunities; recruit strong team members

Skills

Management Experience

Project Management

All Construction Trades

Verbal & Written Communication

Office Technology Proficiency

Customer Needs Management

Job description

Our office is located in Mechanicsburg, PA. www.michaelrobertsc.com Visit this site to learn more about the type of work we do.

We serve primarily commercial clients across the Mid-Atlantic states and perform some residential repair and renovation work. If you are seeking an exciting career in a demanding high paying environment, this is a great fit for you.

Job Description

ROLE SUMMARY: Directs, administers, and coordinates the sales and fulfillment activities of the organization in accordance with the customers’ expectations, company policies, goals, and financial objectives. Leads and directs the technicians’ team as well as any subcontractors. The Business Manager is fully responsible for the safe and profitable performance of Michael Robert Specialty Contracting Technicians. Success is measured by the ability to exceed customer expectations and deliver on financial and performance goals.

HOURS AND PAY PERIOD: M-F 7am - 4pm or as needed to achieve company objectives and fulfill client needs. Salary/Exempt position - pay period: Bi-monthly.

REPORTING STRUCTURE: This position reports to: President. Reporting to this position are: Technicians

Qualifications

TRAINING/EDUCATION EXPECTATIONS:

• 10 Years of Industry or related Experience
• 2 years Management Experience
• 2 years Project Management Experience
• Dynamic experience in the following areas:
  • All construction trades
• Possess fluent knowledge of office technology platforms
• Strong verbal and written communications skills
• Knowledge/Capability to manage customer needs and expectations

PRINCIPAL ACCOUNTABILITIES:

• Manage customer relationships by meeting with them and providing proposals as needed
• Maintain a 4 week outlook for work and schedule work out 1 week. 1 week out lock the schedule for the upcoming week on Thursday prior by noon.
• Invoice clients as you progress. No work should be unbilled after being completed for more than 2 business days.
• Lead the discussion company-wide on safe business operations - conduct safety briefs with your team 1x/month and record the briefing by having participants sign a form
• Coordinate schedules and priorities to maximize the profitable performance of all technicians on all projects, and service work.
• Complete End of Day reports and consolidate all team member EOD’s sending to the President
• Focus on employee retention by using company discipline to retain staff ensuring they know standards are high
• Investigate customer satisfaction by following up on work done
• Work with the company president to get the best performance from staff
• Be an advocate for more business - seek out new clients or new opportunities with existing clients and always look out for good new team members to join us

All your information will be kept confidential according to EEO guidelines.