Business Manager

Massage Envy; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Paid time off

Flexible schedule

Training program

Free monthly service

Product discounts

Job summary

Massage Envy West University is seeking a capable leader to drive membership growth, sales, and exceptional member experiences in a franchise setting.

You will mentor a caring team, coach performance, and foster a positive workplace culture, ensuring operations run smoothly and members feel valued daily.

Qualifications

• Management or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a plus but not required.
• Natural leaders who can build relationships while motivating, coaching and supporting a team.
• Able to have tough conversations in a professional and constructive manner.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve by providing ongoing training and reviewing performance.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

Coaching

Team motivation

Customer service

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy West University franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of ${45,000}-{50,000}/{annually} plus , bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Join our team and be empowered to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.