Business Manager

DENTALWORKS; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. in Chicago is seeking a Dental Office Manager to lead the dental office operations and support doctors and staff to deliver exceptional patient care. The role emphasizes patient experience, staff leadership, and collaboration with providers to drive performance.

We offer health benefits, PTO, 401(k), and EAP to full-time employees. You will oversee scheduling, billing coordination, compliance with health and safety regulations, and implement local marketing

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating on treatments; verify insurance and collect payments.
• Regular review of business results; manage profit and loss; develop strategies to improve performance.
• Collaborate with providers and staff; ensure priorities and tasks are communicated regularly.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer service

Organization

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Overview

We are looking for a Dental Office Manager to join our team!

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

Resonsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.