Dental Office Manager

Sonrava Health; Palm Desert (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff in delivering exceptional patient care. You will manage patient experience, insurance verification, payments, and strategic initiatives to grow the practice.

The role requires strong leadership, communication, and multitasking skills with a focus on compliance and a positive patient journey. This is a full-time position based in California.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years in leadership/management; dental experience preferred.
• Strong communication and customer service skills for exceptional patient experience.
• Proven leadership, relationship-building, and team motivation abilities.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating on treatment options.
• Verify insurance, collect payments, and monitor financial performance.
• Review business results, manage profits/losses, and implement improvement plans.
• Collaborate with providers and staff to align priorities and tasks.
• Lead local marketing initiatives to drive brand awareness and patient growth.
• Ensure compliance with health and safety regulations; travel for training as needed.

Skills

Leadership

Communication

Customer service

Multi-tasking

Education

High school diploma

Bachelor's degree preferred

Job description

Overview

We are looking for a Dental Office Manager to join our team!

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.