Business Manager

Adelphi Group; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

Adelphi Group is seeking an Account Management professional to lead strategic client partnerships and drive revenue growth for Omnicom client programs. You will oversee cross-functional initiatives across branding, media, and customer experience to deliver results aligned with client objectives.

You will manage day-to-day account performance, coordinate resources, and ensure client satisfaction while pursuing profitable outcomes within a dynamic agency environment. In-office three days per week.

Qualifications

• Experience in managing strategic client relationships and growth.
• Ability to coordinate cross-functional teams across multiple disciplines.
• Proven track record in account performance and revenue growth.

Responsibilities

• Lead day-to-day client engagements and ensure successful delivery.
• Oversee account performance, resource coordination, and service delivery.
• Collaborate with branding, media, and CX teams to meet client objectives.

Skills

Account Management

Client relationships

Cross-functional collaboration

Job description

Agency

BBDO

Job Function

Account Management and Growth

Job Subfunction

Account Management

Job Description

Utilizes specialized knowledge to execute tasks, lead smaller projects or oversee specific components of larger initiatives. Addresses non-routine problems and contributes to process improvements by applying technical or professional expertise. Decision-making is informed by established practices and past experience, ensuring effective and informed outcomes.
OR
May oversee the daily activities of team members within a specific area, to ensure task completion, and coordinating with other supervisors as necessary.
Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes. Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.60,000 - 70,000

Omnicoms policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicoms is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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