Business Manager

Flywheel; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive PTO and holidays

Learning and development opportunities

Benefits to support your well-being

Parental leave and benefits

Volunteering opportunities

Inclusion ERG

Job summary

Flywheel is seeking an eCommerce Business Manager to lead client Amazon businesses within our Client Services team. You will drive strategy, manage catalog work, and own client relationships with a focus on growth and performance.

You will analyze dashboards, coordinate cross-functional efforts, and deliver actionable recommendations to improve product pages, content, promotions, and profitability for multiple client accounts.

Qualifications

• Experience leading eCommerce businesses, especially Amazon, on either the brand, retailer, or agency side.
• High attention to detail with the ability to efficiently prioritize and execute projects with quality.
• Experience managing external relationships to meet mutually beneficial goals.
• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems.
• Comfortable in analysing dashboards and utilizing spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data.
• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done.
• Sense of ownership complemented by strong organization and project management skills to meet deadlines.
• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients.

Responsibilities

• Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients.
• End-to-End Business Planning: Able to build and defend a complete Amazon strategy for your clients and guide them through execution.
• Product Optimization: Driving a strategy that creates best-in-class Amazon Product Pages that maximizes the success of those pages via optimal discoverability, traffic, and conversions.
• Product Merchandising: Planning and executing merchandising strategies that include content marketing, price promotion, and budget allocation that accelerate sales for our clients.
• Thought Leader: Having a pulse and opinion on industry news, translating marco trends into tailored recommendations and actions for clients.

Skills

eCommerce leadership

Data analysis

Excel basics

Project management

Communication

Stakeholder management

Education

Bachelor's Degree or equivalent experience

Tools

Excel

Job description

Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

About Flywheel

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We're looking for an eCommerce Business Manager to join our team as part of our Client Services function. The eCommerce Business Manager reports into our Client Services division and leads the management of their client’s eCommerce business on Amazon. As a Business Manager, you will be responsible for driving strategy, managing day-to-day catalog work, consulting on channel-specific challenges and owning the client relationship. This is an extremely dynamic role that requires a high attention to detail, exceptional project management skills, strategic data analysis, and the ability to collaborate effectively with internal and external stakeholders.

What You Will Do

• Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients
• End-to-End Business Planning: Able to build and defend a complete Amazon strategy for your clients and guide them through execution
• Product Optimization: Driving a strategy that creates best-in-class Amazon Product Pages that maximizes the success of those pages via optimal discoverability, traffic, and conversions
• Product Merchandising: Planning and executing merchandising strategies that include content marketing, price promotion, and budget allocation that accelerate sales for our clients
• Thought Leader: Having a pulse and opinion on industry news, translating marco trends into tailored recommendations and actions for clients

Who You Are

• Bachelor's Degree or equivalent experience
• Experience leading eCommerce businesses, especially Amazon, on either the brand, retailer, or agency side
• High attention to detail with the ability to efficiently prioritize and execute projects with quality
• Experience managing external relationships to meet mutually beneficial goals
• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
• Comfortable in analysing dashboards and utilizing spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data
• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
• Sense of ownership complemented by strong organization and project management skills to meet deadlines
• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

Working at Flywheel

• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.

So you know: The hired candidate will be required to complete a background check

The Interview Process

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role‑specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [e-mail] so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.

$75,000 - $110,000 USD

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$75,000 - $110,000 USD