Commerce Specialist

Flywheel; Baltimore (MD); On-site; USD 55,800 - 68,200; Full time

Job summary

Flywheel is seeking a Commerce Specialist to develop expertise in media and retail, helping clients optimize their Commerce strategy across digital platforms. You will work with retail and media levers to drive sales and share growth, applying analytical rigor and a hands-on, collaborative approach.

Ideal candidates will have experience in digital sales or media, strong Excel skills, and a proactive mindset to navigate ambiguity and deliver results for clients and the Flywheel team.

Qualifications

• Understanding customer shopping and purchasing behavior to inform strategies.
• Ability to create, test, and communicate data-driven insights using dashboards and spreadsheets.
• Awareness of current commerce trends and platform changes to advise clients.

Responsibilities

• Campaign Management: select keywords/audiences, optimize bids, and manage retail campaigns.
• Campaign Reporting: build and review daily, weekly, and monthly performance insights.
• Campaign Performance: track key metrics and present results and next steps to clients.
• Product Optimization: create and optimize product pages for discoverability and conversions.
• Product Merchandising: plan promotions and content to accelerate sales for clients.

Skills

Consumer Behavior

Business Analytics

Commerce Trends

Tools

Excel

Job description

Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real‑time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well‑rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who’s curious, a self‑starter, and eager to dig in and understand the opportunity these digital platforms offer.

What You Will Do

These responsibilities include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients’ Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together.

From a media perspective, support Managers in helping our clients reach their retailer media goals through:

• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms
• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights

From a retail perspective, support our Retail Managers with the following activities:

• Product Optimization: Building and managing best‑in‑class Product Pages that drive optimal discoverability, traffic, and conversions
• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients

Skills

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role:

• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes
• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go‑forward strategies for our clients
• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action

Who You Are

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus
• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines
• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas – pivot tables should be second nature and you can VLOOKUP in your sleep
• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions
• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
• Sense of ownership complemented by strong organization and project management skills to meet deadlines
• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

The Interview Process

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values‑fit as well as your professional experience; there may be some technical role‑specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals.

Equal Opportunity Employer

Flywheel is an Equal Opportunity Employer and participates in E‑Verify. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [e-mail] so that we can support you.

Please note, We do not accept unsolicited resumes.

Salary: $62,000 USD

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

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