Overview
The Business Management & Execution Lead serves as the operational backbone of the organization. This person is responsible for running the day‑to‑day operational infrastructure of the business unit and building the structures, rhythms, and clarity that allow the team to execute at its best. The role sits within the central Business Management function and reports to the SVP, Head of Business Performance. The incumbent owns enterprise‑wide operating standards, drives consistency, shares best practice across business units, and minimizes bespoke processes.
Duties and Responsibilities
- Enterprise Operating Architecture for the Business Unit
- Design and own the business unit's full operating system: governance model, decision rights, accountability structures, and performance management infrastructure
- Lead the annual planning and goal‑setting process; partner with Finance and central teams to translate enterprise priorities into BU‑level OKRs, resource allocation, and execution roadmaps.
- Define and continuously improve how the BU makes decisions – which forums exist, who owns what, how escalations work, and how tradeoffs are adjudicated – and hold the organization to that model.
- Serve as the BU's principal advisor on operational strategy; anticipate structural problems before they surface and arrive with solutions, not just diagnostics.
- Own the BU's performance management architecture end‑to‑end: OKR design and cascade, KPI definition and instrumentation, leading/lagging indicator tracking, and quarterly retrospectives.
- Maintain and continuously evolve executive‑ready performance dashboards and scorecards; ensure the BU's performance story is clear, accurate, and decision‑ready at all times.
- Proactively identify systemic performance gaps and bring cross‑functional solution proposals to BU and Business Performance leadership.
- Own the BU's relationship and coordination model with adjacent enterprise functions – Finance, HR, Legal, Product, Engineering, GTM, and the central Business Performance team – at a senior level.
- Serve as the BU's primary interface into enterprise‑wide programs and transformation initiatives; ensure the BU's voice is represented and its commitments are honored.
- Lead or executive‑sponsor the most complex, ambiguous, or politically sensitive initiatives within the BU – those that require senior judgment, cross‑functional authority, and sustained accountability beyond what a program manager can provide.
- Actively contribute to enterprise‑wide governance standards; flag where BU‑level practices diverge from central norms and drive convergence unless a BU‑specific exception is clearly justified.
- Own the BU's contribution to all executive and board‑level performance reporting; this includes monthly operating narratives, QBR materials, investment case updates, and ad‑hoc C‑suite readouts.
- Translate complex operational, financial, and strategic data into concise, decision‑quality narratives for CEO, Board, and investor‑level audiences.
- Act as the BU leader's strategic proxy in select forums and cross‑functional working groups; carry the authority to make commitments and resolve issues on the BU's behalf.
- Ensure total consistency and integrity between BU‑level reporting and enterprise‑wide performance standards, definitions, and cadences.
- Continuously assess and improve the BU's operational maturity; identify structural inefficiencies, governance gaps, and coordination failures – then design and implement durable fixes.
- Build the operating playbooks, frameworks, decision templates, and institutional knowledge that allow the BU to scale without linear growth in coordination overhead.
- Partner with Business Performance leadership to pilot, refine, and scale enterprise‑wide performance capabilities. Proactively identify opportunities to standardise and scale practices across BUs.
- Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity.
- Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements.
- Fulfill responsibilities and/or duties described that are reasonably provided for the purpose of achieving the operational and business success of the organization.
Job Requirements
- 10+ years of progressive experience in business operations, strategy & operations, management consulting, or equivalent senior operational leadership roles.
- Demonstrated experience operating at or supporting an SVP/EVP/C‑suite level – with a track record of influencing, challenging, and aligning senior executives on strategy and execution.
- Deep fluency in enterprise performance management: OKR design and cascade, KPI architecture, balanced scorecard frameworks, and operating cadence design at scale.
- Strong financial acumen; experience owning or co‑owning a business unit's operating plan, headcount model, and investment prioritization process.
- Proven ability to lead complex, ambiguous, cross‑functional initiatives without formal authority over the stakeholders required to execute them.
- Executive‑level communication skills: capable of preparing and presenting board‑quality narratives, not just summaries.
- Exposure to private‑equity‑backed or high‑growth transformation environments where speed, rigor, and resource discipline are simultaneously required.
- Proficiency in enterprise planning tools, OKR platforms, BI/reporting tools (Tableau, Power BI), and project/portfolio management systems.
- Bachelor's degree required; MBA or equivalent advanced degree strongly preferred.
- PgMP, Lean Six Sigma Black Belt, or equivalent operational excellence certification preferred.
Physical Demands and Work Environment
Sedentary work (sitting for long periods); may exert up to 10 pounds of force occasionally. The role may require lifting, carrying, pushing, pulling or repetitive motions. Indoor environmental conditions apply. Travel for this position may be required to employer office locations as well as other business‑related travel.
Compensation and Benefits
Base Compensation Range: $170,900 – $230,000 USD.
Position may be eligible for performance‑based incentives.
Benefits include health insurance, life insurance, company‑paid disability, 401(k), at least 18 days of paid time off, and more.
Position is not eligible for immigration sponsorship. Applicants must be authorized to work in the United States.
Equal Employment Opportunity Statement
Inovalon is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.