Business Location Leader

SpeeDee - PGW; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Job summary

SpeeDee - PGW in Jacksonville, Florida is seeking an experienced leader to oversee automotive services operations. The role includes recruiting and managing employees, delivering outstanding customer service, and ensuring financial performance. Candidates should have a strong background in leadership within an automotive setting and a commitment to employee and customer satisfaction. Benefits include a 401(k), performance bonuses, and health insurance.

Qualifications

• Proven experience in a leadership role within an automotive service center.
• Strong commitment to employee and customer satisfaction.
• Capability to manage operational and financial metrics.

Responsibilities

• Recruit, hire, train, and evaluate employees.
• Deliver exceptional customer service and consultations.
• Oversee complete vehicle inspections and build computerized repair orders.
• Manage sales, accounting, and clerical functions.

Skills

Leadership

Customer service

Team management

Financial performance oversight

Job description

Benefits

• 401(k)
• Bonus based on performance
• Health insurance

At Palmetto Garage Works we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are locally owned and our store leader operates the business as if they are the location owner.

We are looking for a leader that understands the importance of taking care of their employees and customer for long term success! One that leads by example and will assume responsibility for operations, financial performance, morale, and growth initiatives.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW: https://www.youtube.com/watch?v=Y3Dgn9Xrq1w