Business Liaisons - Dallas

Equus; Grand Prairie (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Equus Workforce Solutions in Grand Prairie, TX, seeks a Business Account Liaison to build and maintain employer partnerships and deliver workforce solutions. You will work with business leaders to align talent strategies with growth, and lead initiatives like apprenticeships, internships, and customized training.

You will also provide workshops on industry trends and labor market information, coordinate with outreach specialists, and manage employer data in CRM and BI systems.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Three years’ experience in sales, marketing, human resources or a related field.
• Proven ability to manage employer/vendor relationships.
• Ability to work independently and manage multiple projects.
• Demonstrated telephone, computer and written communication skills.
• Microsoft Business Intelligence experience preferred.
• Valid Driver’s License in good standing and proof of liability insurance.
• CRM experience strongly preferred.
• Public speaking experience preferred.

Responsibilities

• Develop and maintain employer partnerships to increase utilization of workforce services and initiatives.
• Implement recruiting processes and initiatives for employer engagement and relationship building.
• Create plans to advance the workforce by tailoring service delivery to employers.
• Lead work-based learning initiatives such as apprenticeships, internships, and on-the-job training.
• Provide workshops on industry trends, recruiting best practices, and labor market information.
• Conduct employer needs surveys and implement plans to address identified needs.
• Create job descriptions and assist with compensation studies using labor market data.
• Coordinate with Business Outreach Specialists to ensure timely service delivery.
• Enter employer data into systems and provide contextualized reports.
• Meet performance goals on a weekly, monthly, and annual basis.

Skills

CRM experience

Public speaking

Microsoft BI

Relationship management

Communication skills

Education

Bachelor’s degree or equivalent experience

SHRM certification preferred

Tools

CRM software

Microsoft BI

Job description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

The Business Account Liaison position will provide specialized services to employers in North Central Texas around common goals and actions to support their existing and future talent. This position partners with business and industry leaders to develop talent employment strategies that align with business needs, with an emphasis on small to medium-sized businesses. This position is responsible for developing and maintaining lasting and mutually beneficial employer partnerships that result in increased utilization of available workforce services, resources, and initiatives.

• Implement creative recruiting processes and initiatives for employer engagement and relationship building.
• Build plans to advance the current workforce by tailoring service delivery and resources offered to employers.
• Implement strategies that lead to work-based learning initiatives, such as registered apprenticeships, internships, customized training, and on-the-job training.
• Provide workshops to employers that focus on industry trends, best practices for recruiting and retaining talent, quality job principles, labor market information and other related topics.
• Conduct employer needs surveys, make recommendations and implement plans to address needs identified in surveys.
• Provide assistance in creating job descriptions, facilitating compensation studies, and other related functions using labor market information.
• Create seamless communication channels with the Business Outreach Specialists to ensure timely service delivery.
• Compile and share information related to employer needs.
• Track and manage employer relationships using appropriate data management systems.

Other Key Responsibilities

• Raise Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives and participating in WSNCT events.
• Daily coordination with workforce center staff and Business Outreach Specialists to facilitate job orders, direct placements, hiring events, work based learning and other employer services.
• Enter employer information into systems of record (WIT and CRM) and provide contextualized reports.
• Meet performance goals on a weekly, monthly, and annual basis.
• May be assigned other tasks and duties reasonably related to the job responsibilities.

Qualifications

• Bachelor’s Degree from an accredited college in marketing, business, human services, or a related field or equivalent experience in lieu of a degree. SHRM certification preferred.
• Three years’ experience in sales, marketing, human resources or a related field.
• Proven ability to manage employer/vendor relationships.
• Ability to work independently and manage multiple projects.
• Demonstrated telephone, computer and written communication skills.
• Microsoft Business Intelligence experience preferred.
• Valid Driver’s License in good standing and proof of liability insurance are required.
• Customer Relationship Management (CRM) experience strongly preferred.
• Public speaking experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].