Community Liaison - Dallas

Equus; Texas; On-site; USD 52,000 - 78,000; Full time

Job summary

Equus Workforce Solutions in Texas is seeking a career guidance professional to assess and counsel customers, determine eligibility for services, and help them become self-sufficient through targeted training and employment programs.

You will coordinate supportive services, build relationships with local employers, lead career and hiring events, and develop community partnerships while traveling as needed to meet program goals.

Qualifications

• Bachelor's degree or higher in Human Services, Business, or related field from an accredited college or university or equivalent experience.
• Two years’ experience in case management, business, or public administration.
• Strong communication skills, both written and spoken, with diverse groups.
• Ability to interpret local, state, and federal regulations and procedures.
• Experience using Microsoft Office and design software to create marketing materials.

Responsibilities

• Conducts individual assessment to provide career guidance and counseling.
• Determines eligibility for services and assists customers in maintaining eligibility.
• Provides detailed case management for each customer toward employment and self-sufficiency.
• Authorizes and coordinates supportive services such as childcare or transportation.
• Collaborates with local Business Consultant and builds relationships with employers.
• Identifies new businesses and expands outreach to eligible community members.
• Helps organize career and hiring events and onsite employer events.
• Maintains contacts with community resources and develops new partnerships.

Skills

Career counseling

Communication

Case management

Microsoft Office

Technical writing

Team collaboration

Public speaking

Travel willingness

Education

Bachelor's degree or higher in Human Services, Business, or related field

Tools

Microsoft Office

Design software

Job description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Conducts individual assessment to provide career guidance and counseling to customers interested in services
• Determines eligibility for services and assist customers in maintaining eligibility for services by ensuring attendance at required training, activities, workshops and performing job searches
• Provides detailed case management for each customer; assist customers in preparation for employment that leads to self-sufficiency
• Authorizes and coordinates supportive services such as but not limited to childcare, transportation, or special assistance
• Collaboraties with local Business Consultant
• Assists in building relationships with local employers and consult with them on their needs, challenges, and opportunities to provide concrete solutions
• Identifies new and emerging businesses in our area that can utilize our services
• Helps with outreach and engagement, broadening our scope of services to include members of the community who are eligible for our services
• Collaborates with local Business Consultant to hold career and hiring events, as well as onsite hiring events for individual employers
• Maintains existing contacts to community resources and develops new ones to further the goals of our services
• Develops community partnerships with social services organizations and employers

Qualifications

• Bachelor’s degree or higher in Human Services, Business, or related field from an accredited college or university or equivalent experience
• At least two years’ experience working in case management, business, or public administration
• Ability to communicate effectively and efficiently, both orally and in writing, with diverse groups of people and personalities
• Ability to interpret and apply local, federal, and state regulations, policies, and procedures
• Knowledge of and skill in using current Microsoft Office products and design software to develop brochures, flyers, presentations, reports, and other marketing materials
• Ability to establish and maintain effective working relationships with childcare providers and local employers
• Ability to prioritize, organize and manage multiple tasks and projects
• Ability to work independently under general supervision and effectively as a team with co-workers, TWC personnel, and partner agencies
• Ability to use critical thinking, deductive reasoning, and to provide clear and concise instructions
• Technical writing to develop standard operation procedures and produce reports
• Ability to travel within and out of the Rural Capital Area with occasional overnight travel to attend conferences, meetings, workshops, or training up to 50% of the time
• Ability to attend monthly (virtually or in person) meetings and annual training
• Team player and model company HEART Principles
• Meets company driving requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].